My work day was unpredictable from beginning to the end of the day. I learned a lot in my 2 and a half years there, as the company was always introducing a new concept or approach to everyday task. My direct supervisor was excellent and knew all the ins and outs of making sure I / The Team had a productive day. The person over her was new to the industry, still learning and caused what I believe to be unnecessary issues on a regular basis. My co-workers were like an extended family and we loved one another as well as had days where we just wanted to be left alone, as family sometimes does. I would say that the hardest part of my job was having someone put EVERYTHING under a microscope (which was something that she did not even know how to do herself and had no interest of EVER learning how to). She did not like me for unknown reasons to me, not for the work that I provided which was above and beyond what my position required. The most enjoyable part of the job was talking to my customers making sure everything was great or turning a bad experience completely around to where they would consider us the next time that they had relocation needs. Other than the issue I had with the 1 member of management, I really love the company and would consider them in the future if the opportunity presented itself. The VP of Shared Service is AWESOME and hearing positive words of encouragement from her was always nice and appreciated!!!!!!!!!!!