Pros: great distribution network (only on the items they have in the warehouses)
Cons: poorest compensation plan I ever saw
four managers in four years; two of which had never managed anyone before, one had never been in sales (the relative of an important customer).
non-performers get lower goals, higher performers get higher goals
declining morale survey scores
every year the sales force #1 complaint is no work-life balance, mgt. ignores them (latest mid-atlantic regional v.p. gave "additional" admin work to sales force that no one else in the country had to do; he requested information the company already has and should be providing the sales force, not the other way around)
company doesn't cover 100% of mileage costs (cost me an additional $9k+ a year out of pocket) or meals/entertainment (monthly budget of $63)