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Grainger
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110 reviews

Grainger Employer Reviews

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Good job to start out with.
Relocation Team Member (Current Employee), Niles, IL – June 17, 2013
Decent job compared to other warehouse jobs. Management did like for people to stay overtime. Coworker were easy to deal with. Hardest part of the job was the relocation to a different location.
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Strive to be the best
Warehouse supervisor (Current Employee), Stafford, TX – June 15, 2013
Pros: team enviroment
Cons: lack of resources
Typical day at work is fun and a huge work load but never to much to handle
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Excellent
Administrative Assistnat (Current Employee), Lake Forest, IL – June 9, 2013
Pros: wonderful chances for advancement
Cons: nothing
Grainger is an excellent compnay with many wonderful benefits including health, dental, and profit sharing.
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Productive and fun place to work. Second Family
Sales Associate (Current Employee), West Columbia, SC – May 22, 2013
I love working for Grainger, my co-workers are like family to me. We all get along and working with them makes the day fly by.
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Great company to work for. Fortune 100 Top Companies to work for.
Account Manager (Former Employee), Shreveport, LA – May 22, 2013
Pros: 100% mileage reimbursement & profit sharing.
Cons: 1 million products & services to learn.
Morning conference calls, quotes & proposals, 4 hours of face to face customer calls each day, update SAP with new opportunities.
Learned about the needs of the manufacturing industry and how Grainger's 1 million products could help them save time, space & money.
My co-workers were great to work with and we all worked as a team.
Hardest part of job – more... was learning everything Grainger had to offer.
Most enjoyable part was helping my wonderful customers operate their businesses more efficiently. – less
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Do a great job and they still let you go
account relationship manager (Former Employee), PA – May 19, 2013
Pros: meet a ton of different customers, owners to maintenance, custo
Cons: laid many good employees off to bring in lower salaries
I had a great time at Grainger. I normally was on the road 3 days a week and called customers the other 2. I was able to sell to customers by finding out where they needed help. Coworkers were great, and you teamed with many partners, from distribution reps, to our own team, safety managers, Lighting, inventory. I enjoyed providing Grainger’s many solutions, – more... such as grainger.com, Safety programs, and consolidation. – less
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Fun and active place to work. With over a million products and a robust porfolio of business solutions it made it easy to be successful.
Account Manager (Former Employee), Anchorage – May 16, 2013
I loved the flexibility and customer base I was assigned to, primarily Healthcare and Hospitality for the last 6 months. Prior to that I was also covering HVAC contractors, electrical contractors, paving contractors, and many more business segments. While working there I was able to expand on my outside sales experience and allowed to leverage the relationships, – more... and corporate contracts I had created. The management in the Anchorage market unfortunately lacked leadership and coaching from the sales side. I however really enjoyed my sales team and the operations team as working with them and my customers was the most fun part o the job and the most challenging part was the sales management and tremendous micromanagement of them on us as the sales team. – less
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right job at the wrong time
Customer Service Associate (Former Employee), Mobile, AL – May 13, 2013
Pros: good pay and benifits
great job but was laid off because of the economy. good company to work for. I handled shipping and receiving. customer service, counter sales, and warehouse duties.
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Good place to fail upward
Sales specialist (Current Employee), CA – May 11, 2013
Pros: profit sharing
Cons: management, corporate greed
Hours are good and most of the people are cool but the management leaves something to be desired. 4 out of the 7 employees at our branch work ten times harder than our manager yet he makes more than we do. All he does is text and surf the net all day. Makes it hard to want to put forth all your effort when you know it's going towards picking up management's – more... slack. But as long as sales are increasing he will get to keep his job. Not much room for advancement unless you're willing to relocate constantly. But Grainger pays just enough that you aren't able to go to another company and make the same money. – less
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Grainger
Territory Sales Representative (Current Employee), Austin, TX – May 6, 2013
Typical work day. 10-12 face to face sales call daily. Each call is well calculated and planned. I would typically 1-2 hours a day prospecting new customers. Leverage CRM and pipeline to close business.

Management is great and extremely supportive of closing business and getting in front of customers.
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Great company, Poor management
Customer Service Associate (Former Employee), Dallas, TX – May 6, 2013
Pros: benefits
Cons: management
• Service Agent
• Responsible for helping customer’s
• Trouble shoot crisis in a timely manner
• Daily data entry
• Inbound and outbound faxing
• Typing memo’s, letters and internal documents
• Filing away all archived materials
• Maintained data logs
• Controlled distribution of inbound- outbound telephone calls
• Responsible for coordinating meetings
 – more... The ability to schedule appointments
• Record Retention
• Training new hired employee’s – less
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98% of the co-workers are amazing!
Coordinated Sales Associate (Former Employee), Lake Forest, IL – April 25, 2013
Pros: paid for higher level educaion.
Cons: no room for advancement.
There was practically no room for advancement for minorities in customer service, nor anywhere else since I had worked there. The customer service role did not require a college degree, only a High School diploma. I applied for over 50 positions there throughout my 8 years and got nowhere. But they paid for my Masters degree. So obviously I tried to – more... get a job in the field my major (Integrated Marketing Communications) there. When they did not give me a job at headquarters, I got a new job where the employer appreciated a higher education and diversity. I hardly ever saw African-Americans at their corporate headquarters during my frequent visits. I sure hope that has changed by now. – less
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Solid Stable Job
Territory Sales Consultant (Current Employee), Carlsbad, CA – April 22, 2013
Pros: stable
Cons: pay structure, lack of ability to promote the best employees
The job is very stable, and Grainger is one of the top perfoming companies in their industry.The job gets better the farther up the corporate ladder you make it; low level employees might not enjoy this job as much.
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productive
Receiver/Stocker (Former Employee), Patterson, CA – April 12, 2013
Very great job. Learned to use forklift. Management was excellent.
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Good company
Director (Former Employee), Illinois – April 11, 2013
Grainger is a very good company and I like its culture and people. The management team and senior leaders are very good and they know who they are and what they want to be.
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Great establishment to learn how to work as being crosstrained
WAREHOUSE REPRESENTATIVE (Former Employee), Oak Park Michigan – April 11, 2013
A typical day of work here is busy, busy, busy! I've learn how to pick, pack, and ship. I also learned how to drive the hi-lo, along with other warehouse qualifications. My management team were great and my co-workers were all commedians. Kept everyone smiling in the mist of working hard. The most enjoyable part of this job was working together as a – more... team! The hardest part was the company's closing due to economical growth. – less
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Great company!
Customer Service Associate (Current Employee), United States – March 30, 2013
Pros: profit sharing, excellent pay and benefits go unrivaled in this industry.
Cons: very lean work force and opportunities for growth seem extremely limited.
Days go by quickly at Grainger. There is always something to do and as long as your teammates are working with you, everything can be accomplished.

Management, in my case, tends to be disengaged with the employees and subscribes to the "my perception is reality" concept. While I would agree with this philosophy, if management is disengaged then they – more... cannot truly be a part of the reality.

The hardest part of this job is the expectations and restrictions placed on employees without proper training. Sink or swim works in sales, not customer service.

The most enjoyable part of this job is that every day presents a new opportunity to learn. I have had the privilege of working with many tenured associates and the one constant is that each of them continues to learn something new every day. Personal growth is vital to me and this company encourages such behavior. – less
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A very exciting place to work, everyone is friendly and eager to help.
Distribution Center Associate -Bin Picker (Current Employee), Niles, IL – March 24, 2013
Pros: great benefits, good salary
I have learn alot working for Grainger. I believe this job help me physically and mentally a better worker. Management is very open to discussion and are open for ideas. My co-workers are very friendly and everyone gets along. The hardest part of my job is keeping up with the priorities that needs to get done. The most enjoyable part of the day is giving – more... the customer what they need. – less
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Excellent Company to work for
Market Distribution Center Team Lead (Current Employee), DC – March 9, 2013
Pros: people
Cons: working evening hours
Good People and a lot of freedom to do your job. Good managers. Excellent retirement benefits. Excellent healthcare
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not a fun place to work
Grainger Territory Sales Representative (Former Employee), Forest Lake Illinois – March 5, 2013
Pros: benefits package
Cons: managers will harass you and they have a high turnover rate within sales
do not take a sales job for this company working for this company is okay as long as you don't take a sales position if you take a sales position they will harass you consistently. And they will not fire you they will harass you to try to make you quit. Most of their employees here are stressed out.
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About Grainger

Grainger is no stranger to those in need of a wide variety of industrial products. W.W. Grainger distributes more than one million – Read more