Oil and Gas Account Manager (Current Employee) – Houston, TX – August 23, 2016
When I started at Grainger sellers had a desirable level of autonomy. We ran our territories our way. Now corporate is micro-managing from the top down. We just switched to salesforce which could be such an amazing tool for us, but instead corporate is using it to get their claws into every single detail of our day down to our commute time.
I enjoying interacting with others when their equipment is not operating properly and training others to make the same repairs and diagnosis. The atmosphere at work allows me to take a few minutes to get to know people as well as challenges I can help fix to make their jobs more efficient and safe. The most difficult part of the job would be the repetitive heavy lifting while making repairs. The most enjoyable part of the job would be the comradery of my fellow employees and seeing them learn.
Customer Service Representative (Former Employee) – Janesville, WI – April 5, 2016
Management treated me as I was incompetent and the would not honor my disability. They perceive to care about their employees but don't wanna follow laws . Their training class had changed up constantly trying things different , they didn't know what they wanted to do and they were not consistent .
Manager, Territory Sales (Current Employee) – Riverside, CA – March 17, 2016
My experience at Grainger has been second to none. I have loved working there and have worked around and with some of the most talented people in my career.
I am only looking outside of Grainger due to a company internal change where my division was completely dissolved. I have the opportunity to be placed in another role, however, it may not be a leadership role and that is where my passion lies.
On Site Service Associate (Current Employee) – Indianapolis, IN – March 12, 2016
Fast pace environment, allowing the opportunity to work directly with a variety of customers. Working with diverse customers enabled me to see things from the customers' standpoint. Have a supportive team in place and in depth understanding of which team member excels in what area, is resourceful when taking care of multiple customers at once.
The hardest part of job is trying to get everything done at the same time, learning to prioritize and use my resources is the key in accomplishing these task.
The most enjoyable part of the job, is working with my co-workers, customers all while building life-time meaningful relationships.
Contact Center Manager (Former Employee) – Janesville, WI – March 13, 2016
The company is going through a lot of changes right now leaving a lot of employees left behind. Grainger claims to be concerned with their employees' happiness and engagement, but at the end of the day, it call comes down to what is best for Grainger. Regardless of the role you are in, you will have ample opportunity to work on some sort of project or cross-functional team, if for no other reason than they try to run the company as lean as possible, therefore needing the employees to do additional work that tends to be out of the role's scope The pay is fair and the benefits are pretty good.
Director (Current Employee) – Chicago, IL – March 15, 2016
This is one of the greatest companies in the country to work for. It was ethical and believed in its people. Lately there has been a lot of change, most of it necessary to stay ahead and competitive in today's market. The only word of caution I have is that the company remembers its roots, the people are who built this to what it is today, help them lead through the change and it will be a stronger company for another 80 years.
Senior Territory Manager (Former Employee) – Elkhart, IN – April 1, 2016
The company has a great business model to service their costumes with exceptional next day or same day service of top quality products. The team members are fun to work with and the training is excellent. Easy to open customer doors because of the brand recognition.
Associate (Current Employee) – Mira Loma, CA – July 30, 2016
Everyday is a new day at work. Everyone is Nice and respectful including our Managers and Supervisors. Working in the Bins Gathering all the Customers orders into On primary box, takes several minutes. Working 100% everyday 5 times a week 8 to 10 hours a day.
Atmosphere was negative. The company claims to be a good environment for employees to expand their horizons. The co-workers I encountered were not friendly. Instead of helping, they criticized. There was not proof that any of the hourly workers were promoted. Several had been there more than 15 years and still in the same job.
Warehouse Supply Specialist (temporary) (Former Employee) – Minooka, IL 60447 – March 8, 2016
A typical day here was very simple and easy. The work was not hard but very meticulous in some areas. I learned about shipping and inventory and how accurate things need to be. The management team and was helpful in most areas, but not attentive to their employees for improvement purposes. My co workers were nice and v very helpful. The hardest part about my job was getting the proper respect I so deserved. The best thing I like about my job was be challenged to do more than the minimum.
Team Lead/Shipping (Current Employee) – Minooka, IL – March 9, 2016
Grainger is what you make of it. Grainger has been a developmental tool as far as the warehouse knowledge acquired. Over 10 years with the company and still learning new concepts. Started as a distribution associate and now tackling management endeavors.People are great and Grainger provides an activities committee which strengthens the culture at Grainger.
Territory Sales Representative (Current Employee) – Chicago, IL – March 5, 2016
Grainger is a solid company with its own company culture of success. Top reps are rewarded handsomely with trips and incentive and every rep is treated with company outings and trips. Theyre going through the process of cutting a lot (2016) but if you can secure a job here, its a great place to be.
Only negative is communication from top leadership. They will say "everything is great" from a national, internal stage, then fire a couple hundred people (something they've done two straight years now). The words spoken by them are not to be trusted.
TERRITORY SALES REPRESENTATIVE (Current Employee) – Commerce, CA – March 4, 2016
Grainger expanded my sales abilities to the complete understanding of Corporate sales and its processes, where I succeed beyond expectations. I managed over 300 accounts and over $1.5 Million in gross sales. The hardest part of the job was learning time management to sustain growth with all accounts and product knowledge of over 1 million products. I enjoyed the most, the autonomy of outside sales, I felt empowered as in I was running my own business (territory) and given the ability to be creative in achieving the sale to grow business.
Grainger is a great company to work for and is the leader in the MRO field. However, they are going through some growing pains and re-aligning their go to market. Management is weak and know little to nothing about the market.
Product Engineer Specialist (Current Employee) – Lake Forest, IL – April 7, 2016
Grainger is a great company where engagement is highly profiled, so working with a positive understanding group helps complete the work load. There are not many moments where work slows down so being engaged motivate you through.
great group of managers
sometimes have to work during off hours to complete tasks
Sales Account Manager (Current Employee) – Atlanta, GA – March 29, 2016
Sales for Grainger is a great opportunity to learn about strategy, planning and how to successfully drive revenue but it is a complex company to sell for. There are several departments to coordinate with and some of these resources are not supportive.