Great place to work, very independent and self learning
Customer Specialist (Former Employee) – Springfield, VA – May 18, 2017
It is a very place to work but don't expect to make any friend in there because when you start work there is no time to talk. I was a customer service so I answer phone 60 calls per day within 6 hours or so. Be very patient and get ready for those customer cursing with you over the phone because you don't know what they asking for. But if you can't handle that, don't even think about it. Also, if you expect to check FB or text message with friend of the time, this job is not for you.
Fun, Great Pay, Good Benefit, Flexible hours for part time.
Keepstock Onsite Service Representative (Current Employee) – Memphis, TN – May 4, 2017
Out of the 15 years I've been with the company I've grown personally and professionally. The company invest a lot into their employees and the benefits and pay are top notch. There have been many changes through out the years I've been with the company more the last 2 years than ever. The company is changing to meet today's times and upgrades. That also means downsizing where needed.
My review on Grainger is not valid as I worked there 10 years ago. At the time, the culture was very KPI driven and strict to achievement of very limited and specific sells goals to exclusion of most anything else.
Customer Information Representative (Current Employee) – Waterloo – April 27, 2017
Lots of opportunities to advance. Good culture, lots of inclusivity. I've been here 5 years and I have been promoted several times. I really enjoy all the extra benefits such as profit sharing health , dental PTO etc.
Contract Analyst (Former Employee) – Lake Forest, IL – April 24, 2017
Grainger was a great place to work. The work life balance is great and their benefits were good. They improved on their system and the people were great. I would love to work there again if the opportunity presents itself.
Profit Sharing with the employees, training and management
Grainger is currently implementing many changes. Only the future will tell if these will benefit or hurt the company. Many long time employees are unfortunately being effected and losing their positions for these reasons.