I enjoying interacting with others when their equipment is not operating properly and training others to make the same repairs and diagnosis. The atmosphere at work allows me to take a few minutes to get to know people as well as challenges I can help fix to make their jobs more efficient and safe. The most difficult part of the job would be the repetitive heavy lifting while making repairs. The most enjoyable part of the job would be the comradery of my fellow employees and seeing them learn.
Territory Sales Representative (Current Employee) – New York, NY – October 14, 2015
I thoroughly enjoyed working for Grainger in Manhattan. Sure the commute was a drag but once you step out from Penn Station...it's on. The city takes over and you run on a higher octane.
I was by myself and walked A LOT but I did not mind. It was freedom.
I handled about 100 (existing) accounts and was expected to strategize a method of savings, profitability and inventory management. Having access to gps and a home branch I was able to maximize my on foot commute, set up appointments, discuss methodology with management and literally work on the go (company provided cell phone and laptop with mobile hotspot).
The job is not bad, but it is VERY much based on who you know and who likes you. If you speak your mind like your asked to share, you become 'black listed' and they look for a reason to fire you. Most of the managers do not take the time to learn the struggles the employees face and do nothing to help when they learn of them. There is no room to advance unless once again you know someone. The pay is all screwed up and new people come in at a higher rate and do less work. Turn over is always high.
Just left Grainger (Current Employee) – Lake Forest, IL – May 15, 2016
This is not a company to work for now . Very biased in terms of employees and management are just puppets to older employees who think they just run the show . U r treated as dirt and will not even be given a chance to speak , let alone be heard. Now completely outsourced , and growth is just not possible even though you are shown all possible options when you join .
Customer Service Specialist (Current Employee) – United States – June 17, 2015
They expect you to build a personal relationship with your customer while using a script. Impossible. You will be better off working telemarketing if you want to use a script. They are constantly changing things that they want you to say on the phone (scripted). Not diverse at all. Management has no training.The call volume is entirely to fast. There is barely enough time to save your order. When I first started working there it was the best company ever. The company in no way is anything like it used to be. All of my coworkers are looking for other jobs. All of the good reviews that you see on here is everything the company used to be. They Are constantly brainwashing you to continue to believe they are a great company to work for. I would steer clear.
Outbound Specialist (Former Employee) – Portland, OR – February 23, 2016
Grainger was a place of comfort but in the end was too far away from my physical home. Though I enjoyed most who worked there, of course you cannot always get along with everyone. The work was a little heavier lifting than I had intended but overall this company has good standards. I know there was a lot of people working there that had been working there for 15-25 years! That's a long time with a company. I do know that the company did some thinning though this last year and we lost some great people who were there for 20 years plus themselves and got a 2 week notice that they were being let go! This was a huge surprise for them especially right after Christmas. Not sure if that's how I would go about the situation but, its also not my company. Picking items and packaging them doesn't sound like a glorious job but when you are surrounded by people who share a common sense of humor and make you smile through the boxes than its worth it!
Great lunch room, free steel toe shoes, free company gear (up to $100), company discounts
Bad location, parking crowded, no surrounding lunch spots, terrible traffic
A contract security outfit took over our former proprietary security force. It was great being a part of Grainger during the 8 1/2 years that I was there. Management was the best. And my team of fellow professional security personnel team members were second to none.
Director Supply Chain (Current Employee) – Chicago, IL – April 12, 2016
what was once a great family oriented company with outstanding benefits is now becoming more of a fortune 500 culture where cost cutting and shareholder value trump job security.
the company still has many employees who have worked there 20+ years. This is both a good and a bad thing. They know their business well, but are very resistant and slow to adapt to changing market conditions and consumer preferences.
North America's ($10 Billion) largest Maintenance Repair Distributor with over 1 million products with delivers of 98%
Regional Marketing Manager (Former Employee) – Lake Forest, IL – May 4, 2016
Started with Grainger when they were $400 million company and held many different positions while growing the business to over $6 Billion. Grainger today is over a $10 Billion Company. Retired from Grainger after 35 successful years.
Opportunities to grow and experience new positions
Machine Picker/ Material Handler (Current Employee) – Roanoke, TX – January 14, 2016
A day at work pulling orders dropping them off. Working with others that all ways went well. Management going through some big changes why I am looking to leave. hardest part about the job who much we can get at one time.
Sales Investment Associate (Current Employee) – Lake Forest, IL – September 25, 2015
I have enjoyed working at Grainger the past 10 years. The management team is very much in tune with the economy and willing to make changes on the fly to ensure the right business decision is made for the company overall. In light of that, they are making changes to their workforce and some jobs have been or will be eliminated. My coworkers are very nice across the board. The most enjoyable part of my work is having an impact on the success of the entire company. The most challenging is getting all parties to agree on how to change our processes and data to be the most effective and efficient for all.
Flexible work schedules
Making system changes and having to put other critical business issues on hold.
Atmosphere was negative. The company claims to be a good environment for employees to expand their horizons. The co-workers I encountered were not friendly. Instead of helping, they criticized. There was not proof that any of the hourly workers were promoted. Several had been there more than 15 years and still in the same job.
Business Systems Analyst (Current Employee) – Lake Forest IL – May 22, 2016
Don't be too good at your job, or else you will never get promoted. Healthcare is good, but they are out of touch with their employees and business. They fake being progressive until it's time to put fully invest. The first sign of trouble, they revert to 'tried and true methodologies'
Management is disconnected from Indivdual Contributors