Employees are great is just some of upper Managers that don't care for employee and get rid of them just to safe themselves. Controller not so bad is just she is in charge of three hotels and have no time to train any body but at the same time she blames employees for not doing their job even thought they have not being properly trained.
Good to work in a new Hotel just to know what it takes to run a hotel from beginning
Lead Help Desk Support (Current Employee) – Surfside, FL – September 25, 2015
Overall satisfaction of current employment is satisfactory as I have learn the Hospitality systems (Fidelio/Oracle - HotSOS-Opera) in place , but advancement to higher position with greater/higher responsibility is limited.
Busser (Former Employee) – Miami Beach, FL – August 22, 2015
I was working for a short period of time at the Grand Beach hotel as a busser. The job was tough and they pay check wasn't that good, so i had to leave to job in order to look for better opportunities.
Front Office (Former Employee) – Miami Beach, FL – January 4, 2015
Be forewarned that this is not a place for hospitality professionals. You will be horrified by their so called culture and lack of professionalism. They care more about their bottom line, being profitable for someone that is worth 845 million euros then about guest experience or their associates. This I promise you. Best of luck in your search.
free parking, on site reservations staff (although not very helpful) and property rubbed valet staff.
Bartender (Former Employee) – Surfside, FL – September 13, 2014
I have never in my life worked for such a poorly managed food and beverage department. The F&B Manager is unskilled in her position and runs a dictatorship style work environment. She is rude, unapproachable and singles out employees she doesn't like and picks on them daily. The pay is mediocre at best and the hotel takes almost one third of the included gratuity. There are much better places to work with welcoming work environment unlike this one. This is very unfortunate; the hotel property itself is beautifully designed and the other departments of the hotel seem to work together as a whole.
Restaurant Floor Manager- Outlets (Current Employee) – Miami Beach, FL – September 17, 2012
The Grand Beach Hotel is a 430 room-all suite property located in Miami Beach Florida. A typical day at work involves overseeing and micro managing all food and beverage outlets in the hotel which includes the full service restaurant, three bars, room service, espresso bar and outside grill. Daily sales and operational reports are generated for all locations as well. As an F&B Outlet Manager, I have learned how to manage my time more wisely, how to be a better multi-tasker and how to manage a large number of employees all at once. The management as a whole is some of the best I have seen in my hotel career thus far because they are very passionate and hard working team who work together to accomplish the same goal which is pleasing the guest(s). The hardest part of my job has been managing the large number of employees we have in the F&B department. The most enjoyable part of my job has been being able to work with the dedicated and enthusiastic employees that I work with on a daily basis.