Grande Communications Employee Reviews

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Grande Communications
Sales/Customer Service Supervisor (Former Employee), San Marcos, TexasMay 14, 2015
Pros: Mentoring Program
Cons: Hours
Grande Communications was very family oriented and had great management. The position consisted of managing a sales team of up to 12 agents at a time, from payroll to sales quotes. Being a Sales Supervisor I was mentored by some of the best managers I have worked for. They focused on advancement opportunities with in the company.
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Feels like old school management!
Cable Technician (Current Employee), Corpus Christi, TXApril 20, 2015
Pros: Benefits are the only postive about company.
Cons: They hire incompetent managers/supervisors.
A typical day would be installing cable boxes, wifi routers, and home phone. Management has HR problems. My supervisor does not know how to talk to employees when disciplining them. Coworkers are from all different cable companies, so everyone brings knowledge to the team. Hardest part of job is dealing with the management. You can never please them no matter how hard you work. The management are not worried about customer service. It's all about getting to the next job instead of doing it right the first time.
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Great local Texas company
Enterprise Sale Representative (Former Employee), Austin, TXApril 10, 2015
Pros: Local Texas Company
Typical outside sale position. Work hard to earn your leads and compensation. Great marketing events and great team. Management was very supportive and fun to work for.
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Awesome Place to Work!!!
Technical Support (Former Employee), san marcos TXApril 8, 2015
Pros: Free Lunches
Cons: None
Great place to work. It was fun and enjoyable. The managers went out of their way to make you feel comfortable at your desk and took time to help you.
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Small Company
Enterprise Sales (Current Employee), dfwMarch 26, 2015
Pros: work/life balance
Cons: Salary, training
Company would be best served by implementing a formal onboarding and training program. Revolving door of telecom salespeople from various companies. Qualified and able external talent not given training and support to succeed.
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Just don't do call center work.
Technical Support - Level 2 (Former Employee), San Marcos, TXJanuary 28, 2015
Do not work in the call center and you'll enjoy working for the company.
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Cable job
Broadband Network Technician (Current Employee), Midland, TXOctober 2, 2014
Pros: free cable and internet
Cons: long days
Typical cable job. Have learned a lot about cable industry. Coworkers are good people and normally help you out.
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Great Culture
Customer Service Representative (Former Employee), San Marcos, TXSeptember 24, 2014
Pros: pot lucks and incentives
Cons: not good supervisors/ leads in place
Grande Communications has a great work place culture and benefits to match. If you need help your co-workers are always there to help you. The down fall to this company in my opinion is the supervisors/leads. I believe that most of them need a leadership class on how to manage employees. How to communicate and discipline. You can not give favoritism in the work place and not think that employees do not speak to one another.
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Great Company
Direct Sales Coordinator (Former Employee), Pflugerville, TxAugust 14, 2014
This was an amazing opportunity for me to grow personally and professionally with a start up company.
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Great place to work
Territory Manager (Current Employee), Midland, TXAugust 11, 2014
Pros: the pay, work/life ebalance is great
Cons: not a perfect company, but overall great
Nothing big to say, but this is a great place to work. The pay is fair and the work/life balance is great.
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Busy day
Call Center Lead (Current Employee), Austin, TXAugust 6, 2014
Pros: decent pay
Cons: lack of personal/family life
Escalation calls, customer care emails, floor support, Billing cycle and name changes, hourly and Daily reports.
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Very fast pace enviroment
Front Desk and Sales Rep (Former Employee), Corpus Christi, TXJuly 29, 2014
Pros: company lunches and bonuses
Cons: short lunch breaks
Open Register
Greet Customers
Take equipment or upgrade equipment
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Good Company to work for
Maintenance Technician, Demand and Preventative (Former Employee), Midland, TXJuly 22, 2014
a place to advance within, great benefits, good value system
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Excellent Company
Construction Locator (Current Employee), Midland, TXMay 5, 2014
Pros: monthly huddles, people, employees have been with company for years
Cons: long hours some days
Grande is a great company to work for, the pay is very competitive, and always take care of the employee, managers are always eager to help out and are very attentive to employee needs and concerns!
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N/A
Broadband Technician (Former Employee), Austin, TXFebruary 28, 2014
Installation, Servicing, and Maintenance of Cable, Phone, and Internet services
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Good Company Culture
Technical Support Representative (Former Employee), San Marcos, TXJanuary 5, 2014
Pros: pay was decent
Cons: work-life balance
It has a small company atmosphere, but big company benefits.
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OK place to work
Sales Manager (Former Employee), Austin, TXOctober 17, 2013
The company was fine. No problems. Been around a few years and now managed by a different company,RCN, out of New Jersey. Hope that works out
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Great Values
Marketing Specialist (Former Employee), San Marcos, TexasSeptember 16, 2013
This company had great values for our community. In my position I worked long hours which was very stressful. I loved the company but was given an opportunity to work from home with another company.
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Benefits are great
Broadband Service Technician III (Former Employee), Lewisville, TXSeptember 15, 2013
Pros: work alot of hours
Cons: no personal life
Installing and service cable TV, internet and phone in customers homes. Outlets, Equipment, meeting people, and working outside.
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BIG on VALUES
Recovery & Community Relations Coordinator (Former Employee), San Antonio, TXAugust 4, 2013
Probably one of the best places I have worked. I learned so much and had great mentors. This is where my love for COMMUNITY started.
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