Team oriented customer service envirnonment
Customer Service Team Lead (Current Employee) – Centennial, CO – April 19, 2014
Review work flow volume - collect data regarding phone and email communications across departments within the company.
Address urgent communication with clients in time sensitive construction loan issues with contractors, homeowners, and lenders all across the US.
Support team with guidance in risk mitigation communications and offer solutions.
Flexibility offered to deal with family or health issues
High volume of work and not enough time or people to train