Customer Service Agent (Former Employee) – Denver, CO 80249 – July 6, 2017
never sure what you where going to be doing i didn't learn nothing i didn't already know. management it depends what area your talking about the branch manager was good but the one manger was not good at all very one sides and contradictive and hand horrible work ethics, just not good for the the position this person was in. The co work where awesome loved them all. to tell the manager off customer and the co workers
Aviation Mechanic (Former Employee) – New Mexico – June 20, 2017
Great Lakes Airlines was a small stepping stone for me I moved to New Mexico with no work and got hired on with them 7 weeks after I moved here it was only ever meant to be a transition job between what I really wanted to do while I was there for 7 months I noticed that although they repaired things correctly they still operated with a very tight budget the mechanical compensation was pathetic at best But they a small operation so it is to be expected
CUSTOMER SERVICE AGENT (Former Employee) – Iron Mountain, MI – May 24, 2017
I really enjoyed working this airline job, I have a passion for customer service. I also liked security screen of passengers and making sure the aircraft was secure. I did not enjoy working outside in the cold weather.
Captain (Former Employee) – Cheyenne, WY – March 27, 2017
Worked there for 3 years. Pay and schedule were abysmal but it was a great place to go build A LOT of time in multi-turban airplanes in a very short period of time. Quick upgrades if you meet the qualifications and get get through the training. Training is very difficult and has a high wash out rate. Great pilot group, I had a lot of fun working there. It was the worst company I ever worked for yet the best job I ever had.
Customer Service Agent (Former Employee) – Minneapolis, MN – February 11, 2017
The tasks that we have to do whether checking in passengers or dealing with delays, and worst of all cancelations as a result of aircraft maintenance was incomparable with our hourly pay. Also very poor managerial values in terms of motivating their personnel. As a result we had a high turn over.
Discounted Traveling Benefits with United Airlines, American, Frontier and Delta.
Low pay, broke aircrafts, little motivational incentive to address numerous complaints from our passengers
Customer Service Agent (Current Employee) – Cheyenne, WY – January 13, 2017
Is neat to work around aircrafts but is very stressful when anything goes aray and passengers blame you for anything that may not be perfect when it is completely out of your control. Also schedule changes massively effect work hours.
Parts Clerk (Former Employee) – Cheyenne, WY – December 14, 2016
pulling parts, serving our mechanics, filing invoices, inventory updates. I learned a lot about plane parts My manager was fun and helped us all learn great things Everyone helped each other in getting things accomplished Working Nights was rough we had a incentive of flying for free or through other carriers lower prices
Parts Room Manager (Former Employee) – Farmington, NM – October 24, 2016
Typical day high paced, multitask, customer service, got along with everyone from managers, co-workers, drivers, Pilots, ground crew, mechanics, hardest part re-routing packages due to canceled flights. most enjoyable hard work and being busy.
Customer Service Representative (Current Employee) – Farmington, NM – July 7, 2016
A typical day at Great Lakes was very simple. We would begin our day with opening the station at 5:30a.m. and continue with checking if all equipment was operational for the day. After equipment checks were complete we would move on to checking in passengers for their travel day. My learning experience is a great one, not only did I get to interact with the public on a daily basis I was able to meet pilots from all across the country through our flights. My coworkers were absolutely amazing, and my boss Debbie is one of the best bosses to have worked for. The most enjoyable part of my day was to be with my coworkers who have become more of my family.
Station Manager (Current Employee) – Moab, UT – May 19, 2016
I started out as and employee who worked 10 hours a week. Now I am a station manager in Alamosa, CO. I became manager within 1.5 years of working for GLA. They have only helped me further my career with them. Very good communication and great to have such good and wonderful people to talk to.
Mechanic (Former Employee) – Denver, CO – April 3, 2016
Had a horrible experience working there. Never knew if we were going to have a job the next day. Company was shutting down places. Lead Mech wouldn't ever really help you. Became a toxic workplace. Very unprofessional. Has the good ol boy system in place. If you weren't in the "in" crowd they could care less about you. Benefits were a joke. The vans that they work out of were Lucky that they ever started. There was no pride in anything.