Customer Service Representative (Current Employee) – Farmington, NM – July 7, 2016
A typical day at Great Lakes was very simple. We would begin our day with opening the station at 5:30a.m. and continue with checking if all equipment was operational for the day. After equipment checks were complete we would move on to checking in passengers for their travel day. My learning experience is a great one, not only did I get to interact with the public on a daily basis I was able to meet pilots from all across the country through our flights. My coworkers were absolutely amazing, and my boss Debbie is one of the best bosses to have worked for. The most enjoyable part of my day was to be with my coworkers who have become more of my family.
Station Manager (Current Employee) – Moab, UT – May 19, 2016
I started out as and employee who worked 10 hours a week. Now I am a station manager in Alamosa, CO. I became manager within 1.5 years of working for GLA. They have only helped me further my career with them. Very good communication and great to have such good and wonderful people to talk to.
Mechanic (Former Employee) – Denver, CO – April 3, 2016
Had a horrible experience working there. Never knew if we were going to have a job the next day. Company was shutting down places. Lead Mech wouldn't ever really help you. Became a toxic workplace. Very unprofessional. Has the good ol boy system in place. If you weren't in the "in" crowd they could care less about you. Benefits were a joke. The vans that they work out of were Lucky that they ever started. There was no pride in anything.
Customer Service Agent, Station Manager (Former Employee) – Page, AZ, Phoenix, AZ – September 9, 2015
Within this company, despite terrifying government and corporate regulations that are mandatory to memorize, often verbatum, and grueling manual labor, insanely rude and demanding passengers, excessive work loads, long and strange hours; the pay is abismal, the benefits are laughable, and the company does not want to hear questions, complaints, or needs. Unless you keep your head down and do your work without help or complaints, you will have a file collected against you, and will lose your job. Management is abysmal, the owner is too busy flying everywhere on vacation while ignoring all of his own company & FAA policies, not to mention his "guests" getting the same treatment, and all the local polititians, police, fire, and passengers hate you for working there because the airline is so terrible
Cut corners, Pay low, Lead staff like children, Punish those who do good, promote those who do bad.
Detailer (Former Employee) – Cheyenne, WY – July 2, 2015
A typical day at work consist of being blamed for others mistakes, seeing unethical practices and fearing for your job if you speak up. If you love to cut corners and put passengers lives at risk you will be a manager or lead ASAP.
Ramp agent/Customer service agent (Current Employee) – Prescott, AZ – June 9, 2015
Working at Great lakes Airlines introduced me to the aviation industry and I absolutely loved the job. If the wage was more than what it is now I would definitely stay at this job but overall the job is great, the people are awesome, and the prescott location is fun.
Free Flights, awesome work environment, great people
Customer Service Agent (Former Employee) – Hays, KS – February 13, 2014
I really loved working for the airport because of the people I worked with. It felt like a family working there. I would check passengers in, take their checked bags to TSA then to the baggage cart, wait for plane to call in range and communicate information with the pilots, call for security to start, direct the plane in, unload gate checked and checked bags for passengers, then load outgoing bags and gate checked bags, walk incoming passengers to terminal then walk outgoing passengers to the plane. Direct plane out then close flight in the computer, put bags in baggage claim, then do missing baggage claims. I also had to know how to use a GPU, a tug, and a deicer.
Experience working on structural parts: propellers, electrical systems, fuel systems, hydraulic systems, vacuum, and static systems. Perform careful inspections of aircraft for FOD and other damage. Co-workers were great. Plenty of road trips to outstations.
RAMP AGENT (Current Employee) – Denver, CO – November 25, 2013
Each day I do something different, I pick up inbound Aircraft and drop off the luggage where they need to go and another day i'll park the aircraft and unload the passengers from the plane and board them up on a plane for there departure
Customer Service Agent (Former Employee) – Minneapolis, MN – October 23, 2013
I had a good time working here, the employees are generally nice and depending on your manager it could swing either way. There were lots of customer service involved and sometimes angry customers. The pay wasn't that great though and if you don't live within 20 or 30 minutes it is not worth it.