The day consisted of receiving medical bills, processing data, printing, filing, and making/taking phone calls.
I learned a lot about the processes of insurance, the associations between a diagnosis and treatment options, what had to be held for further review, and what was actually within my limits to pay.
I had 6 bosses. The company was broken into tiers and smaller and smaller groups. This made answering to one person very difficult because I would have to weigh what my immediate supervisor wanted me to do against what her supervisor expected from her, up the chain.
Co-workers were very easy to get along with. We all mutually understood the difficulty of the position, and consistently used a team effort to solve problems we wouldn't have been immediately able to do on our own, generally without having to consult a manager.
The hardest part of this job was watching for fine details. A single missed detail could cost the company, which is not a good thing for a for-profit business. Deadlines were stringent and difficult too, but something I took pride in meeting.
The most enjoyable part of the job was the endless opportunity to move up in the company. I made consistently great reviews, earned quarterly bonuses as they were offered, and made the bi-annual raises every 6 months. Being rewarded brought great pleasure to exceeding expectations.
rewards, benefits, pay
short breaks, loads of management