Great West Employee Reviews

Found 64 reviews matching the search
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great place to work
Telecom Engineer (Former Employee) –  Greenwood, COApril 10, 2017
People were great, upper mngt were down to earth people and easy to get along with, This was a good place to learn new things and work, I would go back.
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Place sucks
Customer Service Representative (Former Employee) –  Denver, COApril 6, 2017
Management had no direction, micro manages to the point that getting a cup of coffee or having to go to bathroom, you get your manager asking why you are not at your desk. It is literally 30 seconds. So much stress daily, hourly, by the minute. They want you chained to your desk and you are their property, social media use is restricted even for personal use and they have to approve of you having second source of income, you are owned by Great West.
Pros
Small paycheck
Cons
To much to list
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Wholesaler
Wholesaler (Current Employee) –  Greenwood Village, COMarch 23, 2017
Where to start? Management in the Life and Annuity side of GWF is a joke. No direction, no advancement, inferior products with quotas that are ridiculous. They have tried to bring in Tier 1 company executives to change things, but it hasn't happened. Just waiting until this division is sold off.
Pros
On site gym
Cons
Too many to list
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You are expendable
Retirement Representative (Former Employee) –  Andover, MAJanuary 11, 2017
You will be worked to the bone. Most management comes from outside with zero experience in the financial world. Almost no support/resources. 80-100 calls a day, and 90% of the callers are uneducated, rude, and entitled. Projects will be assigned to you, but you will not be allotted any time to complete them. Mandatory overtime with almost no advance warning. Training for most "sensitive" plans will be conducted over the phone and PowerPoint for an hour before you are thrown to the wolves.

Very top heavy organization. Too many Vice Presidents to count, and emails go out almost weekly announcing a few more.

Good benefits, liveable wage. Sometimes they bring in food to keep us from quitting.
Pros
Benefits, pay
Cons
Unqualified management, zero support, sub par training
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Horrible place to work
Sr. Setttlements Administrator (Former Employee) –  Greenwood Village, COJanuary 4, 2017
Antiquated environment. Systems are outdated and a joke...nothing works as it should. You will be worked to death and underappreciated, plus treated as if you are inferior and replaceable. Think again about applying for Sr. Settlements position- management is vindictive, was almost impossible to come into work every day knowing that I had to look and/or interact with these awful people.
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Not for me
Sales Representative (Former Employee) –  Denver, CODecember 20, 2016
Very dry and stuffy environment. They are just now getting around to understanding the market is moving in a different direction
Pros
Nothing really
Cons
Very old school. Bad environment
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High probability of being laid off. Managers dont care about you
Data Entry (Former Employee) –  ColoradoOctober 27, 2016
There is not much that was good about working here . The Environment, Managers, Job Security were all bad. The pay is not enough to work there either .
Pros
Paycheck
Cons
Management, No job security, Terrible trainers, Employees overworked
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Retirement services operations
Retirement Service Administrator (Former Employee) –  Greenwood Village, COSeptember 8, 2016
This was an interesting experience. Management was out for themselves there was no employer/employee loyalty and the upper management would throw you under the bus to protect their jobs. HR would always be on the side of the management even if there was no proof an employee did anything wrong. Manager need people skills and professional training, Managers and supervisors gossip about other employees and team members horrible environment.
Pros
nice facility and covered parking
Cons
management
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Same as Empowerment institutional
Senior Compliance Coordinator (Current Employee) –  Greenwood Village, COJune 21, 2016
Great benefits, management on some teams. Co-workers work as a team. QA on other team members plans. I enjoy the rest of my job.
Pros
work life balance
Cons
pay and our internal work going to India
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Great flexibility
Life Underwriter - Remote (Current Employee) –  New York, NYMay 22, 2016
Great job, lots of flexibility during the work day to get your job done and to also attend to life affairs as they occur. Systems are detailed and can sometimes put you behind on work.
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Great coworkers, easy place to get work done.
Data Entry Clerk (Former Employee) –  Greenwood Village, COApril 1, 2016
Very quiet and extremely supportive environment. All co-workers were very helpful and motivating. Good place to come in, do your work,and go home stress free.
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Low End Annuity Provider
External Wholesaler (Former Employee) –  ColoradoFebruary 8, 2016
Having come from a top tier annuity firm, Great-West is the complete opposite.

Mediocracy is promoted and the culture is one with nearly no accountability.

Average products with average back-office support. This is a great place to work if you are ok with low end commission and constantly changing products, management, and company focus.

Good vacation and nice people for the most part, but otherwise, not a place to go if you are motivated and looking for a hard working team supporting you.
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Great place!
Claims Examiner II of VIP Accounts (Former Employee) –  Glendale, CAJanuary 15, 2016
I have nothing more to say about this place. It was a great experience, management was amazing and the hours along with the staff, all great!

I was sad to have been laid off, I wouldn't have ever left. :)
Pros
All of it!
Cons
Being laid off
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Flexible work schedule and top notch co-workers
Retirement Plan Technical Support (Current Employee) –  Denver, COSeptember 11, 2015
Great West is now known as Empower Retirement for record keeping purposes. Fast growing company; work environment is fluid.
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Customer Service Rep
Customer Service and Training (Former Employee) –  Fort Scott, KSAugust 28, 2015
Answered phone calls in a call center and adjusted claims. Being in a call center there was not much else I did beside phone coverage.
Pros
Set hours
Cons
working over night
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It was a good work experience, it just that my position was being eliminated
Senior Software Engineer (Former Employee) –  Greenwood Village, COMay 26, 2015
I enjoyed working in the group I was working, it was a tem of 5 and we were professinoal but also managed to have fun at times
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Financial Institution out for itsself
Benefits Administrator - Education Counselor (Former Employee) –  Denver, CODecember 11, 2014
This was an interesting experience. Management was out for themselves there was no employer/employee loyalty and the upper management would throw you under the bus to protect their jobs. HR would always be on the side of the management even if there was no proof an employee did anything wrong.
Pros
You can have a job until they're done using you
Cons
No back up support for their employees, customers could make up stories and managers could do the same, no proof needed and you were then nothing.
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Calls Calls and more Calls
Junior Retirement Representative (Current Employee) –  DenverDecember 2, 2014
Typical call center job. Benefits are minimal. Retirement program is lacking for a financial firm. Managers seem to be just as lost on what is coming down the pipe as the new hires are. Everyone is nice but no one seems to know what tomorrow brings or what our goals should be. The type of people that are calling in daily about their accounts treat most of us like door mats. Job security is good because so many people quit.
Pros
Job security
Cons
pay, breaks, work life balance.
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Good place to work.
Senior Plan Services Representative (Former Employee) –  Milwaukee, WINovember 9, 2014
Great West in Milwaukee is a 'third leg' of a Denver based organization
Pros
Good Job
Cons
Until the 2008 Crash.
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Great West Life
Network Security Administrator (Former Employee) –  Greenwood Village, COSeptember 17, 2014
It was a place to get a pay check. Will not be going back..........
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Overall rating

3.5
Based on 132 reviews
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Ratings by category

Work/Life Balance
3.4
Compensation/Benefits
3.5
Job Security/Advancement
3.1
Management
3.0
Culture
3.1

CEO Approval

54%
33 ratings
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