Customer Experience Representative
Greenwich Associates - Buffalo, NY

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GREENWICH ASSOCIATES IS HIRING!!

* Join us at our next Open House on Thursday, April 24, 2014 *

Bring your resume and meet with one of our Contact Center Managers for an immediate face-to-face interview!

Greenwich Associates is the global ‘decision services’ leader in the financial industry, providing market data, insight and consulting solutions. Our mission is to deliver the highest quality information and insight to help our clients make smarter business decisions, improve their customer experience, enhance operational performance, optimize business development, and ultimately drive financial performance. Greenwich Associates has offices all over the world including Connecticut, California, Buffalo, London, Toronto, Montreal, Tokyo, and Singapore.

Our Customer Experience Management division provides our financial customers with the highest quality information to improve their own customer’s experience, align employee engagement and behavior, and ultimately increase revenue and profitability.

Greenwich Associates is conveniently located in Cheektowaga at 2875 Union Road, AppleTree Business Park, Suite #9

We are currently hiring for part-time Customer Experience Representatives who conduct telephone customer experience interviews for our clients located through the USA and Canada.

No collections and no selling!

We offer flexible scheduling and the ability to work as many shifts as you would like!! Minimum requirement is three (3) evening shifts Monday through Friday, 4:30 to 8:30 and one (1) weekend shift on Saturday, Noon to 7pm.

Skills & Experience: Minimum High School Diploma, GED and preferably six (6) months Customer Service experience. Must have absolute dedication to customer experience! Ability to perform well under pressure and multi task in a fast-paced environment. Successful candidates have the ability to comfortably operate a computer (including typing), related software, and telephone. We are looking for self-motivated employees who possess perseverance and are accountable for their results of each customer interaction. Bilingual is a plus!

If you are looking to join a winning organization that believes in a good sense of fun and life balance, then you belong at Greenwich Associates.


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About this company
Greenwich Associates is the global ‘decision services’ leader in the financial industry, providing worldwide authoritative...