As a Customer Service Associate and Ticket Agent for Greyhound Lines, Incorporated, I coordinated the efficient flow of daily activities, maintained records of transactions of $5000.00 per day, advised tourists and business travelers, and provided special assistance to physically disabled and hearing impaired customers, and the like.
As a result of taking on the duties and responsibilities of the former Personnel and Human Resources Administrative Assistant for Greyhound, I became the liaison between administration, employees, and customers. Specifically, I was responsible for managing and updating employee files, screening and testing applicants for hire, coordinating benefits enrollment, managing direct billing for accounts payable, and vendor accounts.
The organizational and administrative management skills I developed as a full-time employee at Greyhound quite naturally proved useful in other jobs. I learned to move quickly and efficiently at Greyhound and, as my job titles connote, to complete multifarious tasks simultaneously.
fast pace environment