Professional Motorcoach Operator (Former Employee), New York, NY – July 22, 2015
Pros: Travelling, fair wages, good benefits, reliable, consistent work.
Cons: Not enough home time, on call 24/7.
Greyhound was a great way to get my CDL B. I learned how to drive buses and really enjoyed it. Management isn't too personable but they are friendly and will help you if you really need the help. Once – more... you're done with training, you work on your own for the most part. The hardest part of the job is being away from home, or on the go day in and day out. Wages are fair. Dealing with the customers isn't difficult even if the customer is being difficult. – less
Pros: working a 4 day week and major holidays off.
*Processing PO's for venders, reconciling bank statements, and *processing invoices for payment. *I have learned J D Edwards system and MCMS processor. *Management is excellent providing support in daily operations of the company. *My co-workers are great at being team players. *The most enjoyable part of the job is meeting the customers payments are processed in a timely manner.
Customer Service Agent-Lead (Former Employee), Norfolk, VA – June 22, 2014
Pros: great benefits, excellent managers
Cons: huge competition for advancement
Greyhound was by far the best employer simply because they take good care of their employees. We had excellent benefits, great working environment, and good company training and support from upper management.
This company is soo good that the opportunity for advancement has plenty of competition.
Ticket Agent (Current Employee), Baltimore, Md – May 8, 2014
Pros: good money
Cons: short breaks
A typical day at work deals with at least one hundred people a day. Today I helped a customer as far as going to the extent to get the customer to forward me and email and me take things into my own hands. The customers were so happy that maybe five minutes later they brought me two drinks for helping them.
Greyhound Lines Maintenance Facility (Current Employee), Atlanta, GA – April 24, 2014
Cons: short break
cleaning interior OF BUSES ON A DAY TO DAY BASIS I LEARNED ABOUT THE DIFFERENCE BETWEEN GOOD QUALITY AND BAD QUALITY THE HARDEST PART OF THIS JOB WAS CLEANING INTERIOR AND EXTERIOR OTHER VEHICLES INTERIOR – more... ARE WORST THEN OTHERS SOME OF THEM ALSO TAKE UP MORE TIME TO CLEAN BECAUSE OF THAT SPECIFIC REASON THE ENJOY PART OF THE JOB IS YOU WORK AT YOUR OWN PACE UNLESS SOMETHING EXTRA IS NEEDED MY CO WORKERS I GET ALONG WITH WITHOUT ANY ISSUES WHAT I LEARNED ABOUT MANAGEMENT ARE THEY TEND TO MAKE RULES DAY BY DAY INSTEAD OF HAVING ONE RULE TO GO BY THIS IS A TYPICAL ISSUE FROM EVERYONE – less
Accounting Clerk, Philadelphia (Former Employee), New York, New York – January 16, 2014
Pros: do you job well.
Cons: pay close attention to details.
Working at Greyhound Lines in NY was very rewarding. I love the culture, team work, and management cooperativeness. Working there was like a family environment. We stock together and I most of it had to do with the size of the terminal which is one of the largest countrywide.
I enjoyed the driving and travel to different states and cities.
Driver (Former Employee), Las Vegas, NV – January 9, 2014
Pros: driving, traveling to different cities, meeting new people and persons that travel by greyhound regularly.
Cons: long hours, time away from home.
A typical day started out with performing a preventive maintenance check on the coach, annotating all flaws, boarding passengers and various packages and correspondence for specific destinations. The hardest – more... function of the position was physically loading and unloading heavy luggage and dealing with difficult passengers. Once reaching the final destination, some of the drivers would talk about some of the events on the road, passengers and new variations of directions due to some of the changes of the routes. For me, the hardest part of the job was the time on the road, long hours away from home, sleeping in different motels without always getting the proper rest and various pests that motels carry. At the end of each trip, I was happy to have safely transported people and myself to either part of or our final destinations. – less
CSR / Customer Survey Representative (Former Employee), Tucson, AZ – January 4, 2014
Pros: discount on bus fares
Cons: short brakes and downtime.
Job security was pretty good but not lot of opportunity to advance for higher positions. Pay was just slight above minimum wage and overtime was sometimes required and downtime was also require at times.