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Groupon
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57 reviews

Groupon Employer Reviews

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Productive and fun workplace
Logistics Analyst (Current Employee), Chicago, IL – April 21, 2013
Pros: unlimited vacation time
Cons: no career path
Groupon is a great place to work. It's a young and fun environment with a lot of benefits. I will be at Groupon for 2 years in May and I'm looking for a change.
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Interesting somewhat distracting work space
City Planning Analyst (Current Employee), Chicago, IL – February 19, 2013
Pros: no pto policy
Cons: no work life balance
I enjoy the flexibility in the work place and most of the people are enjoyable to work with
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Company has experienced growning pains over the last few years.
Account Executive (Current Employee), Chicago, IL – February 11, 2013
Hiring decisions are based on popularity. Not skills or experience.
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Very poor values
NATIONAL SALES EXECUTIVE (Former Employee), Chicago, IL – February 7, 2013
Human capital is expendable... Very young and inexperienced management.
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Excellent place to begin a sales career
Account Executive (Former Employee), Chicago, IL – January 25, 2013
- very good training
-great company culture with co-workers
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Surrounded by smart people
Sales Operations and Planning (Current Employee), San Juan, PR – January 16, 2013
Constantly surrounded by smart, hard working people. Very fun work environment that allowed you to be very autonomous.
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Fun, yet extremely chaotic and unstable work environment
Outside Account Executive (Current Employee), CA – January 3, 2013
Pros: you get to work from home, the company provides you with a macbook pro& printer, base salary is good, excellent benefits
Cons: unstable work environment, commissions totally suck, quota increases every single month which makes it nearly impossible to actually ramp up
The company is large and grew too fast. Lots of HARD work. It becomes your life, but the actual job can be lots of fun. Changes occurring every day that seems to complicate the sales process and creates confusion for the sales reps. Overall it's very chaotic. If you're young and not much job experience, you'll love it.
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Dont Be Fooled By The Hype
Customer Support Liaison (Former Employee), Chicago, IL – December 28, 2012
Groupon seems like a fun place to work, and they have tried very hard to maintain the image, but after working there for over 2 years, a lot of the luster wore off.

A typical day for employees is about 10 hours and you are expected to be on call all the time. While the public image is directed towardds promoting small businesses and customer service, – more... the work is very sales driven and the focus of the company is not on helping small businesses succeed and there is very little focus on giving customers the service that will create loyalty.

The hardest part of the job was going along with decisions from management that were in direct opposition to the stated goals and values of the company.

Working with small business owners and finding creative resolutions for customers was the best part of the job. – less
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Culture that grew very rapidly and encourages creativity
Head City Planner, City Planning Analyst (Current Employee), New York, NY – December 6, 2012
One of the best experiences of my life, what I learned from the start-up to IPO company has been invaluable and something I will always keep with me!
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Great product and service
Outside Sales Representative (Former Employee), Kansas City, MO – November 10, 2012
Groupon was a fun, energetic company. I called on local businesses and developed online promotions in order to drive business through their doors.
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Avoid like the plague
Account Executive (Former Employee), Chicago – November 9, 2012
Pros: fun co-workers
Cons: bad management, little job security
This place is falling apart fast. Management is making big bets that aren't paying off.

Expect massive layoffs.
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cool office, good benefits
Account Coordinator (Former Employee), Chicago, IL – September 17, 2012
Pros: unlimited paid vacation, holiday pay, unlimited drinks in cafeteria, young people
Cons: low experienced managers, benefits, low salary
Enjoyed working here when I first started a year ago, since then there has been a lot of changes, stock going down, departments being eliminated and Groupon Now! dissolving. They hire people who are inexperienced to do managing positions. Co workers are awesome, very young environment. Free soda, coffee, tea etc in cafeteria.
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Great Values but doesn't pay enough
Customer Service Representative (Current Employee), Chicago, IL – September 5, 2012
Pros: values opinions and insight of everyone in every position, no matter how low
Cons: low salary, looking at cutting costs right now
I love the company attitude. I work in a very low position and every time I point out a system flaw to my manager the information is taken seriously and immediately escalated to the appropriate person. My only real complaint is that my salary is very low and I feel like they are not taking into account any of my prior work experience when considering – more... promotions. – less
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Overall, fun environment with elaborate business model
Consultant/Business Development (Former Employee), Orange County, CA – September 5, 2012
Pros: good corporate ecosystem, and food comps
Cons: scalability
• Responsibilities included account management, account maintenance, and opportunity development
• Built, maintained, and managed relationships with key senior level clients
• Maintained knowledge and awareness to understand and identify key industry trends
• Prospected and consulted with local merchants to close on compelling offers based on each business’s – more... products & services
• Presented Groupon as a unique alternative for businesses to utilize as a way of acquiring new customers within their market area – less
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It's a mess
Recruiter (Former Employee), Chicago, IL – September 5, 2012
Initially the office was exciting, everyone around drank the kool aid and told you how big the company was. But, if you sat back and looked at the management you wouldn't believe it any longer. It was a "fun" place but not somewhere to invest your time
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Fun and exciting job at a new start-up
Quality Assurance Editor/Lead Trainer (Current Employee), Chicago, IL – August 28, 2012
Pros: good insurance, free drinks
Cons: long overtime
A typical day at work was pretty great. I learned to work together with an excited group of young professionals, management from time to time was trying but they always had good intentions. The hardest part of the job was long overtime during the holidays. The most enjoyable part of the job was working with my co-workers, who were a diverse a fun community – more... of Chicagoans. – less
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Fast pace start-up
Sr. Product Manager (Current Employee), Chicago, IL – August 24, 2012
Groupon is a large company that is still very much a start-up. There is an abundance of opportunity to contribute significantly to the company.

A typical day at work consist of checking in with the development teams, setting priorities, removing road blocks for my team, working with cross functional groups to get things done.

I have learned how to – more... successfully influence priorities across various groups based on using quantitative metrics and a winning personality!

There are bright, yet relatively inexperienced engineers and managers.

The most difficult part of my job is keep up with the changing direction of the company; which happens to be a function of the start-up culture.

The most enjoyable part of my job is the same as the most difficult. – less
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Fast paced but very fun and laid back company with a great work culture.
Area Sales Manager- Midwest and Canada (Former Employee), Chicago,IL – July 31, 2012
At Groupon I worked with Groupon Getaways. Groupon Getaways is the purely travel dedicated platform that really appeals to the travel savvy subscriber base that Groupon holds. I worked in the Midwest and Canada region. What I would do is call on three star properties and above to feature them on the website for seven to ten days. I learned a lot with – more... Getaways, especially how to be strategic in what you are selling. This includes prospecting and the art of being able to close deals. The valuable experience that I gained from Groupon will be something that I will be able to use throughout my entire professional career. – less
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Lots of hard work but lots of fun
Account Representative (Current Employee), Chicago, IL – July 22, 2012
Pros: relaxed environment, perks, fun
Cons: salary/commission too low
Call new/existing merchants to schedule features of businesses
Co-Workers are great
Young management but everyone is still learning
Lots of cold calling
The new cafeteria is great, free soda/vitamin water, coffee
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Great workplace
Administrative Assistant (Former Employee), Chicago, IL – July 15, 2012
Woeking for Groupon was a great experience and I would work for the company again.
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