Business Development Representative (Current Employee) – Scottsdale, AZ – September 14, 2017
It was great at first. I guess I started at a good time when the commission structure was awsome, then it changed, and changed all within a 9 month span. It got to where I was making half of what i was when I started. Not to mention the ever changing progression structure. IDK. it's just hard selling a product that no one likes.
Customer Support Representative (Former Employee) – Kansas City, MO – September 5, 2017
I felt cut off. It was hard to interact with other since I was at home and there was limited contact with my manager. I enjoyed not having a commute. I did not like how they laid off everyone without any notice.
Web Content Specialist (Former Employee) – Chicago, IL – August 31, 2017
Groupon is a workplace where job tasks change constantly with the potential of being laid off. I learned more about the pace of corporate America along with the level of unorganised leadership in this particular company.
Customer Service Representative (Former Employee) – Chicago, IL – August 28, 2017
Overall I enjoyed working for the company. However I was not happy at the fact they laid us off and knew months in advance they were going to do so. They should have informed us so that we could have made plans to look for new jobs. Instead they outsourced, had us training the agents and informed us in case of an overflow of business due to the upcoming hurricane.
Account Executive (Former Employee) – Chicago, IL – August 23, 2017
Can't say enough good things about Groupon. The working environment was so energizing that everyday was a new adventure. If you work hard, you get to play hard (occasional free lunch-ins, happy hours with your department, etc). For sales, sometimes the metrics that they measured would change on a weekly basis. But other then that, awesome experience and people.
Account Manager (Former Employee) – Chicago, IL – August 18, 2017
I was working at Groupon when they were going through significant growth and pressure. It was a mess: leadership was disorganized and they strategized poorly. This instability created an erratic work experience. I can only imagine the company (and market) has "right-sized", recognizing a more realistic competitive strategy and a humbler view of themselves. This sort of stability will, I'm sure, make the company a more attractive place to work.
Outside of that, it was a typical inside sales job. Definitely a lot of pressure to preform, but it wasn't exactly boiler room. If you're interested in a career in sales (but more likely are just coming out of college with few skill and are looking for a job), this is a fine place to start, and probably better than when I was there.
Assisted custumers with merchandise information and selections
Packer/Shipper (Former Employee) – Hebron, KY – August 14, 2017
nice place to work ; they never had the right tools to work with like no boxes to pack the merchandise are you stand on your feet 12 hours and sometime you work 7 days straight over work pro the people was nice to everyone and for your hard work you got nice gift,
Manager (Current Employee) – Indianapolis, IN – August 8, 2017
Groupon, does an exceptional job on work and life balance. However, the job security is quite hairy at times. They tend to eliminate positions on a whim. Finally, the higher level executives, have poor leadership and tend to not take suggestions from personnel very well. Overall, I would give them a good rating but need to work on some things.
Account Manager/ Merchant Service (Former Employee) – Chicago, IL – August 3, 2017
Groupon was the best Job I ever had in my life. I work there as a temp . I wish it could've been more permanent. The environment was very fun and it made you excited to coming to work every day. The office was very colorful as well.
Business Development Specialist (Former Employee) – Chicago, IL – July 29, 2017
From the outside, one would think of Groupon as a very good company. However, once you start working there you'll realize how much management doesn't care about it's people. They feel that you can easily be replaced. You never truly feel comfortable there because they will find a way to get rid of you. It's only a matter of time. Keep your resume active because your gonna need it sooner than later. They will fire you. it's simply a matter of when.
Training Manager (Former Employee) – Hebron, KY – June 29, 2017
They want everything from their employees and give nothing in return. They will tell you that you are working a 40 hour week but will send you home in 30 or if it is busy they will say you are working a 8 hour shift and tell you during the business day that they changed it to an 12 hour and if you refuse to stay they will point you. Even though they did not post OT the day before
Customer Service Representative (Former Employee) – Chicago, IL – June 22, 2017
I'd only suggest working for this company if you're looking for a quick pay. The energy is good in the start but it spirals down slowly and makes you reconsider working. I enjoyed working here in the beginning but the constant changes were unremorseful. The tactics were unrealistic to relay to the customers.