BS Computer Information Systems (Former Employee) – Mexico, MO – March 16, 2017
This job was a great experience to me because I learn many ways how to embrace my knowledge I really recommend this company.I had to leave, because I decide needed to move to other country for family situations.
Reviewing of compensible medical Workers compensation claims to get employees back to work in a timely manner after medical treatment has been exhausted. The hardest part of my job is having to release the worker back to work per medical guidelines via documentation rendered by the physician and the most enjoyable part of my job is feeling that I have resolved all issues for the injured worker and my employer.
Branch Manager (Current Employee) – Melville, NY – July 19, 2014
Sanatander is working to gain the respect and trust of American consumers, its spoken about daily. Innovative Ideas and an Innovative team works towards this goal daily. Santander will get there, but there's a lot of work ahead.
Management (Former Employee) – New York, NY – May 21, 2014
The bank is undergoing central bank audits that are not going well. As a result, they will have to increase capital. There has been a hiring freeze in credit for a year - meaning they don't actually plan to grow the total book. However, the mandate to all groups going in to 2013 was to grow aggressively, and the lenders' loan goals were doubled. The units with which I was associated exceeded their goals, and all the new loans were performing, with existing portfolio delinquencies being reduced dramatically. However, with the coming increase in capital requirements, all that loan growth is now a negative. Think about that- you are given goals, you exceed them, and then suddenly success becomes failure as far as the bank is concerned. This is being blamed on anyone associated with the loan growth, rather than on the people who calculated the reserves or directed the staff in the field to grow the book. Instead of saying "oops, we goofed by not reserving enough against still-NPL residential mortgages in Europe, and now we have to backtrack in the US," it's "why did you grow the book so fast in the US?" when the answer is "because that was what you directed."
The future reduction in lending will be spun as "being more conservative," but US past-dues were next to zero at year-end - it's a simple matter of not having the capital to lend, much in the way Spinal Tap's band manager explained "our appeal is becoming more selective."
I would not recommend this place to anyone.
The bank is also highly disorganized, and very penny-wise / pound-foolish. For example,more... the loan documents are laser-pro and completed by very junior admin staff in Pennsylvania. This results in lower budgeted costs but ends up costing more money in workarounds, serial doc exceptions, errors in UCC filings and in lenders and team leaders having to QC the docs multiple times.
One positive is the environmental review department. Though understaffed they are very thorough and deliver reviews in a reasonable amount of time.less
When people quit or are let go they package the increased work for everyone else as a "promotion"
Management is disorganized, short-sighted and does not hold itself accountable for poor planning
FINANCIAL SPECIALIST (Current Employee) – Saugus, MA – May 13, 2014
Called 10-30 clients daily. Recommended different banking products to help them achieve goals. This included loans, retirement planning, business credit, etc. Management structure is very hands on. Good team atmosphere The hardest part was having to against underwriters and regulations. Overcoming objectives and developing personal relationships with clients.
Retail Support, Customer Representative (Current Employee) – Reading, PA – April 9, 2014
Overall this is a good job. The initial training we went through could have been more hands on, and sometimes the supervisors could be a little more helpful. I do like the people I work with, and when we need immediate support while on a call. The hardest part of the job is being able to quickly look up information for a Branch employee when they call and need help. I had no prior banking experience, so that is also a difficult part of the job.
Free coffee, 2 breaks and 1 lunch, supervisor support
My current work environment is an European based cultured, meaning laid back, professional, amiable, and there is always room for improvement. My department is very much team oriented, where everyone has an opportunity to shine and excel. I enjoy my place of employment, there are great colleagues and friends.