It was a very nice atmosphere, an Institution with lots of great benefits.
Operations Clerk (Former Employee), Miami, FL – May 15, 2015
Pros: Meeting new people day after day, you never know who you will run into.
Cons: Keeping a good and positive posture when dealing with difficult clients.
Ensure branch operations are successfully conducted in accordance with established policies, procedures. Seeking and encouraging continuous improvement opportunities with all sales and operations processes which includes the ordering of cash, balancing of all transactions throughout the day, out-of-balance problems, authorizing over/short adjustments and notifying the appropriate departments. Scheduling and conducting “surprise audits” as necessary to verify the accuracy of the vault cash, teller balances, etc. Producing required reports and records to ensure that branch operations are properly documented. Promoting bank's programs and encouraging new clients by actively participating in internal and external business development activities. Identifying the needs of current or potential customers to determine the best approach to present the bank’s products and services in order to maintain and/or generate new relationships.