You are there as a chess piece,to get done what needs to be done, with no training or documentation to assist you. There is no coaching and absolutely no managerial oversight. The only positive is that you are there with a lot of other talented people and any learning is from interaction with them. This company is in the process of migrating as many jobs overseas that they can and as fast as they can.
Customer Service Representative II (Former Employee) – Gilbert, AZ – January 19, 2018
The management there seemed to not know what was going on and fixed things that weren't broken and not the things things that needed it. Training courses were too general and mostly didn't apply to the actual position.