GSI Commerce Employer Reviews

Fast Paced, Alright pay, when you come to work you may have something to do but if not theyll send you home

Great teamwork, supervisors are willing to help (most of them at least), good support system, thorough training & relaxed environment

worked with kind customers, and interact with many different people

You have to really know how to sell, if you know how to do that, your pay will be good. Good Commissions.

this is the best company i ever worked for. Lots of room for advancement. Management more like family

Started working for this company as a Temporary employee through a local staffing agency. I worked off and on per staffing agency rules until I was hired on with the company in 2007. This company was a fast paced pick/pack warehouse with internet/catalog based customers. My job included fulfilling orders where the merchandise was not on the shelf for – more...  the picker to fulfill. I worked with equipment operators and shipping clerks to ensure the order was sent by the timeline that was given to the customer. This job required me to work with a diverse group of individuals with the same goal to be achieved. Management was approachable and supportive, and truly cared and knew who worked for them and with them. – less

Best job I have had in a long time, easy to learn how to do the job, somewhat confusing training methods/instructors however.

Customer Service. Helping customers with their orders. Checking status of order. Process payments.

After working for GSI for 5 months and moving up from working in the office to working from home; I can say that the company overall is a great company to get onto when the seasonal positions open up. The training classes generally last 2 weeks and teach you just about everything you need to know to succeed in general, but there is a lot more information – more...  that should be given. The management is ok, but a lot of the managers in the same vertical don't know who each other are and when you need a question answered it seems that the managers are not at their desks. – less

Took in bound calls regarding palm one store orders, as well as assist in the tracking and order info on preexisting orders.

As a seasonal CS Rep, I have to admit, if I were still in the Eau Claire area, I'd apply again this coming peak season. The atmosphere is relatively relaxed, the break room is nice (with a temperamental coffee machine, granted), and my supervisors were the most flexible people I've ever had the pleasure to work with.

Worked at my pace as far as learning required information. Learned how to take control of situations instead of contacting supervisor unnecessarily. Hardest part was getting reviews and hearing that I could improve.

Taking an unlimited amount of calls through out your shift.

Nice company to work for, laid back.
This company seem to have it together.

Purchase by ebay reduced options for advancement, expecting reduction in management shortly

Worked there as A seasonal worker doin picking and some packing really enjoyed the job and also worked on the shipping line A few times would like to go back if I can

I don't know if it is the company or just the industry, but I found the call agent position to be suffocating. Inability to leave your desk for any reason unless going to lunch or leaving for the day. Being constantly measured on how long I took to make a sale with faulty, glitchy software slowing me down was frustrating. Again, it may just be me but – more...  I would avoid working in a call center at all costs in the future. – less

GSI is a fast paced internet order fulfillment center. Sometimes you are required to work 7 days a week, 10 hours a day. Other times they send you home early. It depends on the work pool (how many orders they have). Everyone must meet their quotas, which are do-able, but sometimes hard to meet.

The only redeeming quality about GSI is Mrs Mickens. Fair Honest Compassionate.

I your ready to be screamed at, over worked, and used. Then this is place for you.