Learned a variety of skills
Customer Service Supervisor (Former Employee) – Houston, TX – October 18, 2015
As GTE, lots of opportunities for advancement, input appreciated & solicited, full support of management. Enjoyed being a part of the Employee Support Group which organized Talent Shows, entertainment for the reps 1-2X per year, able to be creative, writing & performing in skits, etc. Slow shift in ability to interact positively with upper management once changed to Verizon, advancement opportunities diminished.
Opportunities to work cross-functionally
Corporate atmosphere/communications became more management heavy, rather back & forth dialogue