Bilingual Customer Service Representative (Former Employee) – Oxnard, CA – November 19, 2017
I enjoyed working for GTE gave a lot of rewards for outstanding customer service and job skill training was excellent very friendly environment. I learn a lot working for GTE and great benefits to employee for growth within the company.
Network Support Engineer (Former Employee) – Irving, TX – November 17, 2017
A typical day was you logged into remedy and take your first call. From that moment you were the case manager.If you could resolve the issue over the phone or via remote access it was considered done. If it required someone onsite you were the case manager o you went to see it in person. This made us all become more rounded in our knowledge of our supported product lines. I was able to get Cisco training and certifications. The hardest part was the travel. The best part was the amount of knowledge we all gained.The best part was all the experience and perspective we gained working with State entities Hollywood Production Companies and Every size company.
Great Cafeteria and all the training one could handle
The travel was hard on my family life as I had two kids and was gone on average 3 days a week
Maintaining and repairing telephone computers. Learning both provides and on the job. M was management was hands-off requiring self motivation. Mostly worked alone, but fellow employees was there to help when needed. Working alone required a lot of self education. Knowing that YOU did the job.
Working alone required self morivation and problem solving skills
Equipment Installer and Repairer (Former Employee) – Blythe, CA – September 4, 2017
Great place to work. I attended 2-4 technical schools annually which were very beneficial. I learned how trouble shoot and maintain fiber optic systems, digital and analog special service circuits of varying capacities and technologies.
CUSTOMER SERVICE REPRSENTATIVE (Former Employee) – Tucson, AZ – August 27, 2017
Thrid-party call-center services for GTE East. Helped with payment accounts for minute to minute service. Mid-level management was stressful by completing customer billing services by a thirty to one hundred-twenty second window for next customer waiting. One-hundred and twenty calls to attain company's projected average.
Motivational team work for every day protocol with competitive goals
Goals are rarely met by any team employee; when a employee reached the goals, every team was scolded if projections are not met.
HRIS - Web Specialist (Former Employee) – Coppell, TX – June 15, 2017
Provide/Support web contests for HR intranet site, servers support (tape backup and recover), and users support when they encounter issues - browser compatibility, or settings. This job provide me a chance to learn XHTML and ASP page, IIS.