Guaranty Bank Employer Reviews

typical day includes running transactions for customers, balancing a vault, opening new accounts and dealing with customer financial issues

learned all about the philosophy of professionalism

Management and co-workers vary depending on your personality type and theirs.
Hardest part would be reaching sales goals when morale is low.
Most enjoyable part – more... would be receiving incentive payouts for hitting sales goals. – less

I loved working in this field and being able to learn who my customers were while building a good rapport with them.

Guaranty Bank was a great place to develop management skills as well as customer service and cash handling experience.

A typical day was interacting, entering clients banking info, opening new accounts, and selling new products.
I learned how to use a computer and enter proper information and problem solve customers banking issues. Upper management was ok, but immmediate on-site supervisor wasn't as helpful or accomadating to help you further yourself in the company. – more... My co-workers were wonderful and helpful. The hardest part was accepting that my supervisor wouldn't advance anyone unless you were her pet. I enjoyed interacting with customers, being helpful and knowledgeable on products that I need to sell. – less

A typical day involves running basic banking transactions while trying to sell additional products and service that may better meet the needs of your customers. Much of the day is spent trying to generate new customer relationships.

I like the job but time for something new. I need to move up in my career, and have the knowledge to really help a business grow and get better at what they do.

I LOVE IT SOO MUCH BUT THE THING WAS MY REGINAL MANAGER SHE DID SOO MUCH TURN OVERS IT WAS JUST CRAZY

Easy advancement because people are always quitting. Because of this, management is not very qualified. Company is solely about sales and not enough about customer service. Coming from a credit union I thought the pay was good but soon realized the amount of stress is not even worth it.

Th enteraction with the customers was most enjoyable. I learned how to better enteract with clients to ensure a great experience

good place to work however hours not as flexible especially for a college student also want the opportunity to move up

Our day would begin by balancing ATM machine and getting our drawers ready for helping our customers. As customers come in we would handle their tranactions. If a customer has a problem with their accounts or debit cards would help them. It was also important for us to talk to other people that weren't our customers. We would tell them the benefits – more... of opening an account with us. We would then open accounts for them. This included explaining to them all the features of our account such as online banking, debit cards etc..At the end of day we would balance our drawers and use scanner to send paper work for our daily transactions to processing centers. Then we would have to count the money in our vault to make sure all the cash in bank branch balances after our day is complete.
I enjoyed working with our customers and I know they trusted me with their problems because when I was not at work they would inquire about me. I always got along with my co-works. I love people and workings with them and for them. The hardest part of the job was selling new accounts. The most enjoyable part was feeling good every time I was able to help a customer solve a problem and getting to know so many wonderful people. – less

A typical work day is face paced and driven. I have learned more about the bridge of gap between risk management and customer service. The co-workers are closely knit with compliments of deep core values and dedication to the company. The hardest part of the job is the flexibility to determine value added and non value added service for a customer as – more... it comes to loss prevention and claims. The enjoyable part of the job is meeting customer satisfaction while putting the pieces to the puzzle of a claim. – less

It doesnt take much experience or talent to work at Guaranty Bank. If you are trying to get into the banking industry this is a good first start. Upper management is unprofessional and plays the favoritism game. If you arent on their good side they will find a way to fire you. Hitting the sales goals can be stressful and impossible especially considering – more... that the company changes policie, Prices and fees every two months. Their is no room for advancement instead of hiring within they will hire someone less qualified from the outside and expect you to train them to be your boss. Everone does things their own way so you never know if what you are doing is right. Completely unorganized company. – less

It was a good place to start working in college. As I tried to advance, I felt that I was overlooked due to my age. They are out of business now so it doesn't matter anyway.

I would start my day by balancing my teal and getting any change I might need for the day. I balanced the safe on a daily basis. I also did many daily audits as the senior teller. I learned a lot about IRA's and CD at the branch. The managment team seemed a little overwhelmed because IRA sales where placed on the branch manager and reflected on his/her – more... pay. The hardest part of the job was the constant paper work and maintance along with many audits. I enjoyed meeting new people and becoming part of there daily life. – less

I'm a bank teller it a mental job, I have learned alot threw the months of working at a bank. I learned how to meet customers need and resolve customer problems. I also had In aisle training for my job, and also had basic banking training for my position. Also will be taking another training class very soon on how to cross sell bank products. Management – more... at my job is very fun and hectic at the same time but always a lesson experience. I love my co-workers alot wouldn't trade them in for nothing. There's nothing hard about my job. The most enjoyable part about my job is everything. – less

Best job I ever had. Everything was awesome about the company

Taking care of customers and trying to get new customers. How to initiate and close sales. Management was continually changing as well as co-workers. The most enjoyable part of the job was being able to do some jobs and procedures that you cant do at other banks unless you are a personal banker.

Enjoyed time there, management and co-workers always helpful and friendly. Very small bank and a lot of down time

promoted into management in 2007
learned management skills
multitasking is core to this job including cash handling and balancing, staff management and motivation, set goals, daily reports, conference calls, meetings, customer service and sales.
I enjoyed the deep customer bonds that were made and making sure customers were properly taken care of in – more... a timely manner.
there were struggles with getting the entire staff motivated and as passionate as I was about customer service, true customer service. – less