Nurse (Former Employee) – Clarksville, TN – February 12, 2017
Had the experience of working with Guardian in Clarksville TN. Never again. Office manager is on drugs, in a new world every day. On more than one occasion payroll was not right because of her inability to do her job. Clinical supervisor lies and falsifies orders when she does come to work and you can get her off her cell phone. Executive Director tries to make a difference but she gets static at every corner. They want you to do more, more, more. Nothing is ever enough.
Office Assistant (Former Employee) – Hagerstown, IN – January 23, 2017
Wonderful owner....Updated my computer skills and I enjoyed working with some of the people. The hardest part of my job was working with the office manager. We did not agree on her work ethics. The office is beautiful and I enjoyed the clients and caregivers.
Personal Care Aide (Former Employee) – Norfolk, VA – March 17, 2016
I really like my job. A typical day at work was light house work communicating with my patient and transporting her to and from doctor's appointments. I really didn't have to work with co-workers but when I did see them they were ok it was like a hi and bye situation. The hardest part of my job was changing diapers and the most enjoyable part was when I got a permanent patient and I no longer had to change diapers.
Patient Care Coordinator (Former Employee) – Roswell, GA – September 9, 2015
Advised patients regarding requirements concerning their appointments and directed them on how to obtain or complete new patient paperwork; managed patient schedules; assisted all office staff to ensure organization. Organized and maintained patient charting process and prioritized and reviewed charts for completeness; addressed common medical and insurance questions via phone and e-mail. Consulted and coordinated with medical providers to obtain required information and documentation to fulfill admission requirements; responsible for registration, appointment scheduling, telephone coverage and referrals; Verified insurance programs for treatments; collected payments from patients; reconciled daily cash reports
A great place to learn about the growing home health care business. If you are a self-starter and are a people person who can multitask.
Account Executive (Current Employee) – Atlanta, GA – June 5, 2015
The company provides one to have a thorough working knowledge of the (5) Right Path wellness disciplines as they pertain to patient care.
One will enjoy having the ability to provide care for the elderly population (which is the target audience of Guardian's home care service), in the home setting and building the name of the company through superior service and patient well being!
Positive patient outcomes is what Guardian strives to do - in the home and residential settings of their patients!
The positive feeling in providing superior of the elderly
Assist client (Former Employee) – Richmond, VA – August 20, 2014
Worked with clients who had medical issues and were unable to fully function. A typical day was doing housework, cooking, laundry, cleaning. I enjoyed it because there was a need in some households, especially the elderly. The hardest part of the job was to see individuals scamming Medicaid because they were not as sick as they portrayed.
A Typical Day for an Executive Director in Home Care
Registered Nurse, Executive Director (Current Employee) – Franklin, TN – March 9, 2014
Each day is a new adventure, depending on business need. I oversee our clinical care delivery and clinicians, manage our office budget, make sure we are compliant with all CMS/Medicare and private insurer guidelines for reimbursement, handle HR needs such as interviewing and hiring and employee discipline. I assist with billing audits, Utilization Management, and patient care with our clinical supervisor teams; I also assist our sales associates in providing community education regarding our services.
Satisfaction that we are providing high quality care and excellent outcomes for our patients.
Office Coordinator (Former Employee) – Lawrenceville, GA – August 10, 2013
Our office was a close-knit group of individuals who cared about our co-workers as much as we did our patients. I went from years of retail employment to a professional office setting, and learned the difference of helping customers, and helping employees to help clients in dire medical need. I rather much prefer to work in a field where others are benefited in a more substantial manner. My days were spent working on patient coordination care and employee coordination care. I helped to oversee almost all office operations and dealt with day-to-day business, as well as improvising for intermittent last-minute affairs. Until her recent resignation, my immediate Executive Director was a caring and appreciative individual, as were my fellow peers. However, the company is in a state of transition from an older computer system to a newer one, and with the removal of the above mentioned ED, and her boss as well, direction and stability had waned. The hardest part of my job was being used for many other positions/responsibilities that did not allow for me to be, what I feel was, sufficient in complete employee management and aid. I am proud, however, to know that, at the end of the day, I was "background help" for some individual whose health and comfort was hopefully benefiting from our services.
Overall employee friendliness and caring, Beneficial services to clients who are suffering
45-52 hour work week (sometimes in 4, 5, 6, 7 days/wk), Overbearing workload that prevented job description responsibilities