Home Health Care facility
Office Coordinator (Former Employee) – Lawrenceville, GA – August 10, 2013
Our office was a close-knit group of individuals who cared about our co-workers as much as we did our patients.
I went from years of retail employment to a professional office setting, and learned the difference of helping customers, and helping employees to help clients in dire medical need.
I rather much prefer to work in a field where others are benefited in a more substantial manner.
My days were spent working on patient coordination care and employee coordination care. I helped to oversee almost all office operations and dealt with day-to-day business, as well as improvising for intermittent last-minute affairs.
Until her recent resignation, my immediate Executive Director was a caring and appreciative individual, as were my fellow peers. However, the company is in a state of transition from an older computer system to a newer one, and with the removal of the above mentioned ED, and her boss as well, direction and stability had waned.
The hardest part of my job was being used for many other positions/responsibilities that did not allow for me to be, what I feel was, sufficient in complete employee management and aid.
I am proud, however, to know that, at the end of the day, I was "background help" for some individual whose health and comfort was hopefully benefiting from our services.
overall employee friendliness and caring, beneficial services to clients who are suffering
45-52 hour work week (sometimes in 4, 5, 6, 7 days/wk), overbearing workload that prevented job description responsibilities