Pros: learning, experience
Cons: hard, commission, scheduling
It's a great learning experience if you want to get your hands wet in retail sales. And if you have a way with words and a sparkling personality, breaking even for commission shouldn't be a problem.
But if you don't... well, like I said. It's a great learning experience.
Typically, on a regular day at work, you come in, "work" the front and just look – more... for something to keep busy. Refolding and rearranging displays to keep the store front looking visually appealing. Always make sure to keep your eye on the door for walk-in's. Sometimes district managers and other higher-up's come in unexpectedly and if they're not greeted, I heard it could cost you your job.
Management and scheduling is okay. Just like anywhere else, get someone to cover for you if you're not going to be able to come in and you'll be okay. I'm not sure if it was like this at other Guess stores but they kept messing around with my scheduling which got very irritating... If you have really good managers then you learn really fast, picking up great tips along the way such as getting personal with customers and learning more about them to increase sales... because who wants to just take a stranger's word for everything, right?
The hardest part of the job was securing sales and all the goals that they set for us. A lot of people were "just looking" and it was hard to not come off as pushy or harassing. You have to know what to say and not ask any "open-ended" questions because it gives people room to say no.
ie. "How's the weather outside, I haven't left this table all day!"
"What are you doing this weekend? Have you decided what you're going to wear yet?"
"I have to show you what just came in, this would look great with that skirt you're trying on!" etc.
The most enjoyable part of the job was the fit sessions. You grab a bunch of things you want to wear and go try them on. During work. While getting paid to do so. I think this is because you don't get the opportunity to keep trying to get those sales and because your wallet tends to hurt afterwards. Fit sessions are usually done during really slow hours though, so they're fun. – less