Good first retail job, espeically if a student, but don't expect a raise or to be treated eqally by management team
Pros: flexible hours
Cons: no raise, no bonuses, poor and unethical management team
The job is simple and mainly focused on customer service. You are given a daily goal when you show up to work, such as $500 in a 4 hour shift. This can be done by helping customers find the size they need, answering questions, or helping them put outfits together (this is done a lot at this store and can be really fun!). Because it is such a small store, you start to recognize customers and you will find that there are some that will feel more comfortable coming to you for help or only shopping while you are working. You get to really build a relationships with customers and if you are there long enough, you get to see babies growing up, which is a plus. This is all definitely the best part of this job--all the possible friendships!
The hours that an employee is scheduled depend on how well the store is doing as a whole and also on whether or not you are helping the store meet its goals by meeting your own. Employees that help sell the most will receive the most hours. During holidays, the hours available to work are very good and can average to 16-20 per week. During slow months, employees may only be scheduled about 8 hours per week. Your availability also affects this.
Employees DO NOT receive raises. There are no holiday bonuses, and the only way to obtain a bonus of $50 Guess gift card is if the store has met and surpassed its goals for the month and you have been scheduled a certain amount of hours. The only ones scheduled enough hours for the bonus are managers and perhaps one preferred employee.
Unfortunately, the management team has changed a lot in the past years. – more... There are definite favorites and if you are not one of them, you will be stuck in the same position no matter how good of an employee you are. If you are not one of the favorites or friends with the managers, then you will be the employee that finds himself working non-stop, attending fitting rooms, cleaning the store, providing customer service, all while the management team and its friends stay at the registers chatting away, ignoring customers.
All in all, aside from the current 2015 management team, working at the Manteca Guess is great for those with no retail experience, as it is not a fast-paced environment. – less