Stop making receptionist call clients before tax season begins. They get annoyed, are rude, and won't come back to company.
Answered - Receptionist (Former Employee) - Santa Clarita, CA
Hire actual CPAs for upper management roles, promote from within, offer realistic benefits. Stop doing "retail accounting" and transform the company into a real Financial Services business people can respect.
Answered - Tax Associate (Current Employee) - Duluth, GA
Be very supportive with hours, commission, and pay.
Answered - TAX PREPARER (Former Employee) - Little Rock, AR
Answered - Senior Tax Advisor (Current Employee) - Elyria, OH
Improve pay scale.
Answered - Tax Preparer (Former Employee) - Dearborn, MI
Seasonal work, no changes needed.
Answered - Client Service Professional/Receptionist (Former Employee) - 80 westchester sq
They need to reward first year employees with bonuses and commission on upsales of product.
Answered - Office Manager-Tax Professional (Former Employee) - Cocoa, FL
Nothing, they are doing a good job.
Answered - Tax Professional (Former Employee) - El Centro, CA
Love working for hr but wish it was year round
Answered - Secretary/Receptionist (Current Employee) - Carson City, NV
Always be checking the system for updates and putting it on the website or emailing everyone a update
Answered - Tax Preparer (Former Employee) - Waukegan, IL