Client Service Professional
H&R Block - Pearl, MS

Join our Team!
We look at our client’s lives through tax and find ways to help!
H&R Block is the world’s largest tax services provider and the leader in the tax preparation industry. Each year, H&R Block employs thousands of seasonal and part-time associates in our tax offices nationwide.
It is easy to see why so many associates return to H&R Block each year. Some return to earn extra income and others return to grow their career with H&R Block. They are building a future filled with success and doing so at H&R Block, the industry leader.

Job Description
The Client Service Professional will deliver an outstanding client experience by creating a warm and welcoming first and lasting impression that exceeds the unique needs and preferences of each client.

The Client Service Professional is responsible for:

  • Greeting clients in a personalized, friendly, and inviting manner
  • Matching clients with the best suited tax professional for their needs
  • Scheduling clients how they would like to be scheduled
  • Handling client exits by assuring all current and future needs are met
  • Maintaining office cleanliness and organization of resources with team members
  • Other duties as assigned

Minimum Qualifications
High school diploma or equivalent.
Skills and Experience:

  • Strong customer service skills needed to ensure an outstanding end-to-end client experience.
  • Ability to perform well under stress while working in a fast-paced environment.
  • Ability to multi-task.
  • Strong organizational and time-management skills.
  • Knowledge of cash registration operations is helpful.
  • Knowledge and experience with a Windows based computer system preferred.

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About this company
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H&R Block is one of the world's largest tax services providers, utilizing more than 100,000 highly trained tax professionals and having...