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H&R Block
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1,064 reviews

H&R Block Employer Reviews

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Compensation/Benefits
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Good place to work
Support Specialist (Former Employee), Kansas City, MO – May 16, 2013
Pros: sometimes the company would buy lunch and it was a good learning experience.
Cons: you have alot thrown at you all once with high expectations in a short time.
It is a good place to work with little IT knowledge if you can learn quickly. The season started out slow with a few calls a day and then increased dramatically with calls back to back after Tax season officially began. I learned a little about taxes, how to do a password reset, how to remote into Tax Office computers, how to help Tax professionals – more... with some of their problems in preparing taxes. The managment was very good. My manager was always accessible and easy to talk to if I had a problem. My coworkers were all generally friendly and willing to help. The hardest part of the job was getting time to document all the case notes for each call before you got another call during peak time period. The most enjoyable part of the job was all the different type of people I would talk to in a day and the variety of calls I would get to keep it interesting and not be bored. – less
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Great company to work for if you want flexiblity.
Registered Tax Professional (Former Employee), Roseville, CA – May 15, 2013
Office manager was very involved and kept us motivated. Seasoned tax professionals were all helpful and resourceful.
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Wonderful Seasonal Job
Tax Specialist (Current Employee), Cameron, MO – May 15, 2013
Pros: flexible schedule
Cons: it is only seasonal
I start classes in Sept/Oct for the upcoming year and work Jan - April.
The days consist of working with clients and working with their tax issues and help them prepare for future years.
I have learned that you can never stop learning everyday you are faced with different situations for different individuals. The best part about the job is being able – more... to help my clients understand their taxes better – less
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a day at the Block
Customer Service Representative (Former Employee), concord nc – May 14, 2013
Pros: the was none
Cons: my pay was messed up my boss was a tool
i take all the signs down at the end of the rd come in clean the office and then check stats on returns and send returns organize the returns in alphabetical order and then file the returns the i would greet and meet all the customers and take payments
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Good place to work
Bus Operator (Former Employee), Carlsbad, NM – May 14, 2013
Pros: enjoyed it
Cons: seasonal
Very Busy and good place to work. Enjoy doing taxes and helping people.
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A wonderful company to work for
Tax Professional (Former Employee), Clarksville, TN – May 13, 2013
Pros: and hour break, working around other jobs
Cons: working nights
Working at this company was very productive for me, I worked with some great people and met a lot of great people. I learned how to be patient, how to greet my client and how to work out problem that occurred. I work under management who taught me how to be the best at the job I did. The hardest part of the job was working with numbers but I master – more... this. The most enjoyable part was meeting new people every day, and trying to do my best to please the client, I felt good when I knew I had done a good job – less
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Productive, Educational and Fun
Office Manager/Instructor/Tax Specialist (Current Employee), Richmond, IN – May 13, 2013
Pros: flexible hours
Cons: retail type work week monday-sunday not a 9-5 job
A typical day at work involves helping clients through an extremely anxious part of the year. Depending on the complexity of the tax return, some research and consulting with enrolled agents allows for a complete, accurate and timely filed return to occur. One of the best parts of every work day is my co-workers, they are all friendly and helpful. The – more... hardest part of the job is maintaining educational and professional yearly training that allows us to deliver the most out-standing customer-service and accurate returns. The most enjoyable part is working with the clients, allowing a glimpse not only into their financial life but personal as well. I go home every day knowing I have helped someone and made them happy and secure. – less
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productive and fun place
Tax Professional (Former Employee), Homestead, FL – May 13, 2013
It was a great experience to learn and work with this company from preparing taxes to marketing
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SEASONAL POSITION
Tax Professional II (Former Employee), Chesapeake, VA – May 13, 2013
Pros: gain and apply tax knowledge, potential for re-hiring every year, work with numbers, meet new people.
Cons: stressful throughout tax season, seasonal position.
This position is part-time during tax season only. The position is good to have with another full-time or part-time employment. The position is on-going and offers courses to elevate knowledge in education.
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A nice place to work with caring people.
Tax Advisor (Current Employee), Massapequa, NY – May 13, 2013
Pros: part-time with flexible hours
Cons: seasonal
Prepare tax returns on a seasonal basis for various individual clients.
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It is a nice place to work.
Tax Specialist II (Former Employee), Mission Viejo, CA – May 12, 2013
I have learned a lot. Relationship with co-workers is great. Very friendly easy going atmosphere.
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I think was fun to work there, at the beggining I was afraid because never work in a call center
assisting customers, resolving technical issues (Former Employee), Kansas City, MO – May 12, 2013
Pros: free lunches and stuffs
Cons: healthcare insurance
Some days were slow and other days very busy. There were people to help you, when you did not know the answer. Co-workers were friendly and we helped one another . The hard part of the job is when clients were upset, when they called and you did not even know why. There were clients rude and they were using inproper language. The most enjoyable part – more... of the job is when you had a downtime you can relax, breath and ready to take the next phone call. Not all my call were bad, I talk with a lot of patience clients, respectfull and at the end of our conversation they were please with my services. – less
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good work environment
Tax Professional (Former Employee), Los Angeles, CA – May 12, 2013
prepare tax returns for taxpayers, the hardest part of the job was convince clients to pay high price for returns or open savings accounts
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I love my job
Registered Tax Preparer (Current Employee), Brunswick, GA – May 12, 2013
the hardest part of my job is telling my clients that they have a balance due to the IRS,but however, I give them knowledge of how to avoid their balance due in the future.
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Wonderful
Assist clients (Former Employee), big stone gap, va – May 12, 2013
I looked forward to going to work everyday. They were friendly and helpful. It was like being with a loving family.
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A Do-The-Right-Thing Company
Marketing Coordinator - Seasonal (Former Employee), Simpsonville, SC – May 11, 2013
Pros: employer appreciation and motivation, good benefits, advancement opportunities.
Cons: due to the nature of the business this is a seasonal job, and a small segment of the population mistakes us for the irs.
My experience as a seasonal employee of H&R Block is the company as a whole cares about clients, employees and its communities. Management keeps employees informed of matters on a district, regional and national level and immediately addresses urgent concerns. Our Tax Pros receive the best training available throughout the year and implement that training – more... during the relatively brief tax season. It's not the kind of thing that just anybody can do, and the company seeks out the most dedicated people to be company associates. This company realizes that to stay in business it has to always do the right thing and do it quickly. – less
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Great culture and family friendly environment
DIRECTOR (Former Employee), Kaysville, UT – May 11, 2013
Pros: great environment, culture.
Cons: now being integrated with h&r block, kansas. management operating offsite.
Worked in Kaysville, UT office. Great benefit package, good culture, friendly family environment. Have activities for team building, relationships, show appreciation, relieve stress. Great managers. Dedicated workers.
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Just a brief starting point for tax professionals
Tax Associate (Former Employee), Brooklyn, NY – May 10, 2013
Pros: good place to begin preparing taxes
Cons: low salary, seasonal position, very basic tax preparation
Successfully prepared individual income tax returns, and reconciled client files
Provided tax planning strategies and other financial advice for clients
Communicated with IRS, NYS Department of Taxation & Finance, and HSBC Bank regarding client issues on a regular basis
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informative
Tax Preparer (Former Employee), Columbia, SC – May 9, 2013
Pros: informative
Cons: poor pay
everyone needs to take a tax course and this job pays you for on the job training. you meet lots of people and it really challenges your interpersonal skills.
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Flexible but short term
Receptionist (Former Employee), Freeland WA – May 9, 2013
Besides the fact that this company only runs during tax season and the pay is low everything else is great.
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About H&R Block

H&R Block, Inc. has subsidiaries that provide tax, retail banking, accounting and business consulting services and products. – Read more

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