Visual Merchandiser (Former Employee), Woodbridge, VA – March 31, 2012
It is a progressive company with high working values and attentive to employees needs. Advancement and training is offered to those seeking a future with the company. A fun place to work.
Sales Advisor and Team Lead (Current Employee), Ontario – March 13, 2012
H&M is not for everyone, but that being said there are some really great people working for this company! Fast paced, multi-tasking, and task prioritization are key to success.
Great place to work to make $$ while in school but VERY stressful
Department Responsible (Former Employee), Scottsdale, Arizona – February 25, 2012
Pros: pay, gift cards, paid day off (birthdays and some holidays), schedule felxibility
Cons: rude customers, scheduled hours, demanding, can be stressful
I had this job when I was in my senior year in college. It was great because of the great starting pay. As a part-timer you got to choose your schedule of how many hours you wanted and what days/ shifts except you had to have open weekends. As a part-time you don't get health insurance or any other real benefits but you do get gift cards almost every – more... month when the store hit their goals. This is great cause you basically get free clothes every month which is great for a college student. The downside to this job is the work load/ pace/ stress. This is a VERY stressful atmosphere. Its all about being efficient - working fast with no mistakes. The customers are very rude because at H&M you don't give direct customer service. There are only 3 points of customer contact - The floor, The fitting room, and cash point. Its basically an Ikea for clothes. You are not required to make sales on the floor such as outfitting customers and trying to up-sale them with other merchandise. If anything you try to avoid customers on the floor because you are to busy working on other projects, trying to keep your department clean, or working on go backs. This makes customers very upset because it can be very overwhelming to shop at H&M without any help. If a customer asks you where something is you aren't required to stop what your doing and show them you can get away with just pointing them in the right direction. Also the hours are very demanding because of the random times the have you come in especially if you are part-time. As a part-timer you usually work 4 hour shifts, its rare to get 8 hours shifts those are left for the full-timers. You can come in at 6am-10am (which was my fav because you leave right when store opens),10am-2pm, 2pm-6pm, 6pm-10pm, 7pm-12/1am depending on the stores dirtiness. If you are a closer sometimes you can be stuck there till 1-2am cleaning up the store especially on the weekends when they are most busy. There goes your night time life. And then sometimes you get scheduled a clo-pen which is where you close one night and open the next morning. Basically I have had 4 hours in between my shifts when scheduled to clo-pen. leave at 2am and back at 6am. Not very fun at all. This job can be mentally and physically draining at times. Other than that this job was awesome and I made decent money as a college student working part time. – less
