Not a good place - Needs improvement
Front Desk Receptionist (Former Employee) – Lancaster, PA – September 9, 2017
I worked at this facility for a couple of months and I can tell you first hand that they need to completely overhaul this whole place, starting with management. The problem seems to be the staffing. Most of the aides and other staff do not have the experience or the know-how to give quality care to the patients. Basically, the CNA's are only there because it's a job. They lack compassion and concern for anyone other than themselves. No one that worked there seemed like they enjoyed their jobs...with the exception of a few of the office personnel - mainly in admissions. Management and Human Resources accepted and listened to complaints but often turned a blind eye to them. In the past, Manor-Care has dealt with some state violations, (not sure it that's still happening) However, it's really sad that low income people can't afford to go to better facilities, because they deserve "good, quality care" just like anyone else!
pay and benefits were okay
Non-caring management and staff. Under qualified workers.