The main concern is the almighty dollar & speed, regardless of what management says.
Returns Associate (Former Employee) – Lebanon, IN – January 10, 2016
They like to hire a lot of temps. You have rates to achieve & if you don't, after 3 write-ups they walk you to the door. No AC in the warehouse, it gets pretty miserable in the Spring, Summer & Fall. Standing on your feet on concrete all day. Management doesn't really understand just how miserable it is with the heat & humidity all day while you try to make rates with no circulating air available. Every year that I was there they gave a bonus depending on their sales. It's been as low as 2% and as high as 5%. It's paid the 1st payday in December. Helps with Christmas shopping a lot. The warehouse workers are usually very friendly.
Book giveaways for employees, warehouse is clean, free lunches quite often
Benefits change every year to higher deductibles & premiums, rates keep raising for processing books & makes it harder as you age to make rate, you do tend to slow down employees with seniority are let go due to not making rates, but these are the ones that management comes to when they have a problem or need a job done properly, we get the job done, we don't stop working to chit chat flirt or look at our cell phones all of the time
Associate (Current Employee) – Lebanon, IN – May 13, 2013
HR has too much involvement in the day to day operations. The promotion interview process is kind of a joke. Management already has their minds made up about who they are going to hire before interviews start, effectively wasting the supervisor's and applicants time. The company doesn't seem to have any guidelines for discipline . depending on who you are, you can repeatedly make mistakes where another individual will get a write up for making the same mistake. HR doesn't have the trust of the employees. They want you to confide in them, but will turn the situation around on you.
Manager (Fulfillment Positions) (Former Employee) – Boston MA – February 14, 2014
Hachette Book Group is the American arm of the second largest publisher in the world. The company has evolved so much over the past quarter decade, and is now in an exciting phase of new development. Although formal flexible schedules are frowned upon, it is not incumbent upon most employees to work overtime. I was able to work in several management positions, and internal candidates are often considered when employment opportunities arise. Many employees have longevity, and are committed to mentoring younger employees. I feel that the company has lost some of the 'family' atmosphere it used to have, but it is still a very enjoyable place to work, with great benefits, and decent salaries once you get past the low entry-level salary.