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Haier America
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14 reviews

Haier America Employer Reviews

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Job Work/Life Balance
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Selling of major appliance lines to independant distribution
Black & Decker team, Regional Sales Manager (Former Employee), Southeast United StatesMay 17, 2014
Pros: enjoyed the travleing to all accounts across the u.s.
Cons: changed major medical program everey year. got to be more expensive.
Selling of Haier appliance line to IDA group members and independant sales forces.
Had four managers over 7 year period.Worked well with all co-workers.
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ok comany to work for
wiring refigerator (Former Employee), Camden, SCFebruary 4, 2014
i would have to wires each an every refrigerator for light an somethime compressers
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Enjoyable work environment
Assembly line, Material Handler (Former Employee), Camden, SCOctober 28, 2013
Cons: high volume lay-offs, low pay
Working environment was friendly and enjoyable. Well paced within the production environment.
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worked with people that had a lot of experience and talaent
Product Manager (Former Employee), New York, NYSeptember 9, 2013
Checking and replying to emails
Talking to factories
Create power points
You need to stay on top of your competition
Joked with them to make the day more lively
My boss not replying to emails in a timely fashion
when a job gets completed
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Great place to work.
Maintenance Mold Technician (Former Employee), Camden, SCAugust 17, 2013
Great place to work. The one place I should have stayed. 20/20. I enjoyed my work and liked who I worked for. What more can be said.
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Productive - Show room to troubleshoot our products
Customer Service Agent (Former Employee), Montoursville, PAAugust 11, 2013
Pros: pizza, gift cards
Cons: short lunch and breaks
A typical day at Haier America consisted of constant computer programs open at once, navigating from one open browser/program to another while actively assisting customers with a product(s) that is not working properly or to assist with registration of their product. Properly escalating a customers account if there has yet to be any resolution and or – more... transfer call to a supervisor per customers request. Often times we would have 13-45 calls in queue, which in turn we need to actively resolve customer issues to get to the next customer awaiting assistance. I learned an array of educational, quick time resolution for customers as well as being a productive asset to the company. The hardest part of my job I would have to say was not being able to resolve a customers account due to the line of command, any time we have unresolved issues we have to send it further up out of our office which happened to about 75% of our calls. The most enjoyable part was being apart of such a wonderful group of people and being able to be the first person our customers come to for assistance and having the pleasure of resolving their issues. – less
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Regional Senior IT Specialist (Current Employee), Manhattan, NYAugust 5, 2013
Pros: .
Cons: .
I am not a critic. Each and every business has its pros and cons. I have worked for Haier America for 5 years.
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Great company to be part of
Quality Manager (Current Employee), New York, NYOctober 18, 2012
Pros: authority equal to my responsibility
Cons: had to spend 9 months a year in china
* Very busy
* Challenging place to work
* Not monotonous
* Co-workers were supportive & helpful
* Increased my people skills
* Most difficult was the fact that I did not speak Chinese working in China for a Chinese company
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sorry place to work
Class A Maintenance Mechanic/Millwright (Former Employee), Camden, SCSeptember 7, 2012
Cons: alot
management didnt care for employees at all,all they wanted was production,sorry benefits,H/R would let mangement talk to employees anyway they wanted
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Lousy place to work.
Technical Support Representative (Former Employee), New York, NYApril 19, 2012
The compnay makes lousy products that are imported from China..
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Very family oriented culture
Assembly Technician (Current Employee), Camden, SCMarch 17, 2012
Pros: four day work week
Cons: short lunch breaks and constant lay- offs
Haier promoted good quality work by allowing people more liberties ut at the same time expecting great work ethic and punctuality. It was a relaxed layed back environment with the understanding that the bottom line was important and what quality of work and quantity of work was required on a daily basis.
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like a revolving door, the turn over is very high.
NA (Current Employee), New York, NYFebruary 28, 2012
Management expectation is very high. does not care much about employee's family life and walfare.
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Good
Technical Support Specialist (Former Employee), Keasbey, NJDecember 19, 2011
While an employee at Haier America I learned a good amount of information. I worked under good supervision.

About Haier America

Haier America is the US sales and marketing arm of Chinese home appliance and consumer electronics giant Haier Group. Haier Group – Read more

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