Managed and assigned driver routes and checked them in or out as appropriate. Accepted incoming calls and engaged with customers to address needs, requests, questions, and concerns. Exceeded company expectations for addressing or resolving inquires about service offerings, equipment and technical issues, as well as complaints. Serviced water machines and softeners for commercial and residential end-users. Accurately completed and submitted documentation to track service provision and satisfaction. Delivered water and salt for Greater Austin and surrounding areas.