Hallmark Aviation Services Employer Reviews

The company is expanding in Dallas, Texas. Has acquired four airline accounts within the first two years of establishing presense in DFW airport.

This company, depending on the location, handles the customer service for multiple airlines. The Hawaii location handles Qantas, JetStar, WestJet, Air Pacific, Air New Zealand, and Asiana airlines. A typical day at work will be early mornings, Starbucks coffee, and constant dealings with customers. The co-workers are awesome and they work as a team. – more... It was hard leaving this company because it was the best 3 years of my life!! But, my daughter comes first! ;)

WARNING: if you dont enjoy talking to people, can't navigate on a computer, type horribly, or cant work as a team DO NOT apply!! There's enough of those already there! – less

HR Dept. is very effective.
Lower management deals with too many non-productive issues,
though this is workable.

The company is great, but it doesnt offer the best benefits or pay. It is for students in school enrolled full time.

Nice company to start with if your looking for a start in the airline industry. However, don't expect much of an advancement in position or raise.

I cherish each and every moment working for Hallmark. A great learning expierence and molded me for the professional world.

Hard work to ensure guests have a wonderful experience, employees are happy to work for our company, and lastly, help the company exceed our revenue targets!

Every my work day differs from the next and the previous ones.And each day is a good lesson for me.Our company has a good and organized management.All my co-workers are from different countries with different cultures.As I like very much my job I can't remark any difficulties.For me the most enjoyable part is the moment when I see aircraft safe landing – more... or taking-off ! – less

A full flight is always a typical day at work, we always have to work fast and accurate. Ive learned. These are the things ive learned:
•Attending passengers assistance
•Handling passenger baggage inquiry and complains
•Satisfaction relationship with the passenger
•Setting appointments through phone call inquiry
•Work independently and with groups
•Receiving – more... inbound and outbound calls
•Announcing flight information and reminders
•Checking of passports for proper visa
•Checking of passports for any mismatch or duplication
•Preparation of pre-flight and post- flight paper works (FLIGHT CONTROLLER)
Mangement is good, everyone in the job has a set schedule of work everyday
The hardest part of the job is when the flight get cancelled because this is where we give accommodation and comfort to all passengers
The most enjoyable part of the job is our co-workers. Everyone is fun to work with. – less