Easy job, but low starting pay and poor management
food and beverage (Current Employee) – Hamburg, NY – November 22, 2013
I would recommend working here if you are just starting out after/during college and want to put a big name like Delaware North Companies on your resume, but other than that, don't consider working here long-term. It's a steady, stable workplace, but given the clientele are 99% geriatrics here, you really should consider a more real-world job if you want to get genuine exposure to the casino industry. If you really want to work in a casino, go to an ACTUAL casino (Hamburg Casino does not have any actual slot machines, only video lottery). It's an okay starter job, like I said, but the management all seem to have absolutely no idea what they're doing and seemingly no communication with each other. It's like put together they all form roughly one ordinary manager at any other place, but individually they're helpless. They don't know anything and they're very easy to lie to. They don't hold their employees accountable, probably because they don't want to. I think they all see the Hamburg "casino" as an easy gig in between gigs, and they know that doing a good job really doesn't matter here. Particularly the Food and Beverage managers and chefs - they are spotted maybe once a day and they don't go out of their way to make sure you're doing things right. When they do try to reprimand you for something, it's very hard to listen because they deserve almost no respect.
minimal supervision by bosses
minimal supervision by bosses, mandatory breaks, low starting pay