Think hard before you take a position. Do your research.
Pros: not bad for a starter job, decent healthcare/benefits, helpful peers.
Cons: compensation not commensurate with experience, unrealistic & unreasonable expectations, difficult management and environment
Admittedly, the human services field can be challenging though very rewarding; however, for some programs at the CSB, it can be especially difficult because of the management. In this job, rewards are few.
A typical work day in this particular job requires doing copious amounts of documentation beyond what you could imagine, seeing several children in the public school environment for individual and group counseling, and visiting classrooms to assist with problematic behaviors/crises. Funding for the service is supplied via Medicaid.
Management is extremely difficult to work for due to condescending attitudes; a micro-management style; a lack of working knowledge and a lack of understanding about the true demands faced by the counselors; unrealistic and impossible goals; and what seems to be the drive to address billing and financial needs over quality care and ethical concerns for the children or employees. Add to this, a tendency to be secretive with a large divide between management and "underlings." One counselor was once heard saying that she felt so excited upon coming on board to assist the students, but soon enough felt "like [she] was a dog waiting to be whipped by a newspaper as soon as [she] walked through the office door." This is the type of Management who will "prove" their worth through documentation. Even if they attempt to provide quality care, it is most certainly impossible with the expectations. They will claim this is due to the inability of some counselors to balance the inherent duties, but don't believe this: It just isn't true.
Co-workers are usually – more... the best part of the job, along with seeing the children, although even seeing the children becomes more stressful than warranted due to threats of supervision logs (write ups) for not having documentation in within 24 hours, or within a certain time period (normally unreasonable.) Comp time and flextime were not things that were allowed in my experience there, which makes no sense, since work is more demanding at some time than others (depending on caseload, number of reports due for that time period, audits, extra duties, needs of clients and more.)
If you need experience and good benefits, such as insurance etc., and you are young, this can be a good possible starting point. CSB's are stable in nature, unlike many small businesses that are attempting to obtain a piece of the action. Advancement is for those who have Master's degrees, and are licensed eligible. Advancement will generally be easier for those with less life experience and less competence. There are employees who have been there for years, only to be fired by a new supervisor with ridiculous expectations. (I wasn't one of those employees, fortunately.) – less