Sales Coordinator/Front Desk Trainer (Current Employee) – Leesburg Virginia – July 21, 2015
I really enjoy this job and it's very rewarding as I deal with mostly brides/groom, and brides/grooms mother's. Getting to speak with them and/or meet them long before their event and then feeling their tension and excitement leading up to the big day is my favorite part. I learned a lot about sales and customer service while dealing with team involvement and the front desk as well. The hardest part of this job is getting the backlash from something that wasn't my fault, such as a mistake that the front desk made.
Great employee travel rate
Position has been changed from full-time to part-time
Front Desk Receptionist (Current Employee) – Homestead, FL – July 1, 2017
Working here is a great experience. I learned a lot about checking guest in and out, alcohol awareness and customer service. The staff is very nice and helpful, they are always there whenever I need them. The homestead area is also great.
Productive, well organized work place, great staff
HOUSE KEEPER (Former Employee) – Crestview, FL – July 1, 2017
A typical work day at Hampton Inn is tough but rewarding. I learned costumer service, friendliness, hamptonality. The hardest part of the job is the physical labor and the most enjoyable part was the amazing staff and feeling accomplished at the end of the day.
Guest Services (Former Employee) – Pensacola Beach, FL – July 1, 2017
Management left us on our own. When we needed help we were treated like we were idiots. The company wanted us to raise the rates in order to receieve bigger bonuses and supposedly make more money. Constantly felt disrespected by management and the way they treated others.
Front Desk Agent (Current Employee) – Middletown, OH – June 29, 2017
They expect you to do more than your job title for what little pay you make. And reprimand you for not finishing another shifts job.Such a high turnover here. Would not recommend anyone to work for a company like this
Housekeeping (Current Employee) – Juno Beach, FL – June 29, 2017
over load of work with no good idea of how to cover the floors when you work one area one day and than the next day your moved and someone is getting your tips or tips begin taken out the rooms before you arrive for your work day
House keeping (Current Employee) – Seattle, WA – June 28, 2017
it is basically a very good hotel and very nice management. all the staff are hardworking and doing great on every assignments. i learnt the most is the teamwork. co-workers on these hotel are very cooperative and very professional.it is indeed a good experience.
HOUSEKEEPER (Former Employee) – Kingsland, GA – June 28, 2017
The typical work day was to go clean my rooms. I really did not learn much from this job. The management was ok but not excellent. The workplace was good. There was nothing hard about this job. The most enjoyable part of the job was talking to the guest and getting to know them better.
GUEST SERVICES ASSOCIATE - FRONT DESK (Current Employee) – Springdale, UT – June 26, 2017
I enjoyed all aspects of my job as related to serving guests. Other than that it was not a very enjoyable place to work due to the fact that many employees and managers seemed unable to leave personal issues at the front door. I very much felt that my business knowledge and skills were often a detriment to me and that I was expected to be a "corporate robot" despite being told to express myself. I spent more time worrying about whether my deeds or actions may offend or upset a co-worker than I was able to spend on keeping guests satisfied and happy. It is my belief that much of this was due to poor management styles coupled with personal insecurities and issues among the staff and management.
This place was pretty fun. I enjoyed meeting new people.
Housekeeper (Former Employee) – Springfield, MO – June 26, 2017
A typical day would be clicking in. I would grab all my list of rooms I needed. I would then grab the chemicals to clean the rooms. Once I got to the floor I would stalk my cart. I would then go to the rooms and start with the beds. They was the hardest to do. I would then work my way to the bathroom which was the easiest to do. The work culture was different everyone did everything different. Most enjoyable part was being able to communicate with fellow employees.