Fun and cultural work places.
Pros: meeting new people, multitasking, and having the satisfaction of making people happy.
Cons: management and team weren't so good together.
A typical day at the hotel, you checked the notes from the previous shift, make sure house keeping has your rooms ready, count down drawer, check system to see who will be checking in and out, and check people in and out. You also do bucket checks and check on guests and accommodate them anyway possible. You will make some over the phone reservations. – more... You rarely have a day that peaceful though.
I learned that your energy matters. Energy is contagious. If you have good energy it can brighten someones day, and negative energy can ruin the day. I also learned to always look like you have everything under control even when you don't. It keeps the guests calm.
Management were horrible and unprofessional. They discuss employees business with other employees. They embarrassed employees in front of guest.
Co-workers are typically okay. You all have to work together to make everything happen so everyone mostly cooperated.
The hardest part was depending on everyone else to come through in order to not look bad.
The most enjoyable part was meeting and interacting with different people. – less