Pros: great benefits, employee discounts, and a laid back atmosphere
Cons: Extremely short staffed, favoritism for certain employees, very limited on supplies, & advancement takes a while
Not the best place to look to for starting a career. Advancement takes way too long. This hotel is extremely under staffed in each department. The guests are suffering from it, and nothing is being done to improve the situation. Like most companies, its all politics, but it is beyond the definition of favoritism. The hotel is not that old, but due to lack of maintenance, the building smells moldy, wake up calls sometimes don't go through, the a/c units barely run or run so loud it keeps people up all night, and the key machine just to get guests in their room is constantly on the fritz. Guests complain on a daily basis about lack of clean towels and linen, soap, and supplies that housekeeping is skimping on because they have way too many rooms to clean in such a short amount of time. Not enough house keeping equals half done rooms. And the major problem is that the staff are being blamed for low scores when the management group can't staff properly. it's really a lose-lose situation for everyone working for this company. Benefits are the only upside. Stellar insurance, and great discounts at affiliated properties.