Pros: hilton hotel discounts, fun job in nature
Cons: no healthcare benefits, weak sense of sportsmanship, very low hourly wages, no room for advancement and many others
•Accommodate guests while positively representing the Hilton Brand.
•Effectively acknowledge guests’ requests and create solutions for unexpected situations and/or scenarios.
•Check in/out guests and make reservations using OnQ integrated computer systems
•Make appropriate room assignments based on guests’ needs and preferences.
•Collect the guest method – more... of payment and compute simple math expressions while giving change (when applicable).
• Receptionist duties: answer the telephone, transfer calls, document verbal feedback.
•Interpret for the guests and also for communications between management and housekeeping staff. – less