Stressful, the company is not a caring enviroment.
I worked for Atlanta Prosthetics & Orthotics, Inc for 13 years. In January we were brought out by Hanger Clinic. It has been a very hard transition.
A typical day is scheduling patients, making sure when they come in that all their information is up to date. Insurance, patient information, etc. I make sure first and foremost that the patient is taken care of and we see the patient at their scheduled time.
I am responsible for putting in orders, getting authorization from insurance companys, and all the billing in the office. I place all of the custom orders and when the order comes in I am responsible for setting up the appointment for the patient. I work well with people and get along with all of my co-workers. The hardest part of the job is insurance verification. It is a long process at times.
I love the job and the people that we help everyday. It has been a very rewarding career for me. It is nice to see patients that have gone through so much be able to heal and get on with the life.