Hanna Andersson has a great culture, Quality childrens clothing, and great customers. On the downside management is not at the caliber it should be and there is no option to move up without relocating to a different city or state.
Great discounts, fun customer base
Low pay, Heavy workload, lazy/underqualified management, relocation
Sales Lead (Current Employee) – Annapolis, MD – July 31, 2015
This is only my second job in retail but I have to say, the only reason that I have remained for as along as I have, is because it is a pretty nice place to work. The pay is competitive to other retailers & they offer excellent benefits. For example you can join 401k, if you are full time you qualify for health benefits, sales leads earn PTO etc. Management team is usually pretty good with helping you balance real life & work. The only downside is the teams are small so if someone calls out sick & it's your day off, you will be the first person called on.
Warehouse associate (Former Employee) – Louisville, KY – June 8, 2015
This job was very typical. There was no seniority based, everyone did the same thing except for a few selected others. I learned how to prepare orders and ship them out. I got along very well with the management team. I also got along with most of my co-workers. The hardest part of the job was the repetitiveness. Running around a warehouse picking orders into a cart for 8 straight hours. What I enjoyed most of the job was the benefits, and schedule flexibility.
Sales Associate (Seasonal) (Former Employee) – Wrentham, MA – August 18, 2016
Customers are very rude. Management expects you to spoon feed the customers everything. Very very slow. At slow times its extremely boring. Little pay. Rude employees and management. Store manager is rude, judgemental, snotty.
Job duties included ensuring high levels of customer satisfaction through excellent sales service. This encompassed answering customer questions concerning location, price and use of merchandise, accepting payment and completing financial transactions, and wrapping or bagging merchandise for customers.
Managed and organized store products ensuring products were in-stock and in presentable condition during customer facing hours. This entailed stocking shelves, counters or tables with merchandise, setting up advertising displays or arranging merchandise on counters or tables to promote sales, and keeping the store clean and orderly.
Work is very catty, no encouragement, hard to advance unless you are a good friend to management. The customers are very sweet and fun to work with, but management can ruin that as well. The biggest issue is the return policy being too flexible.
Relaxed work place with little to no pressure. Downside was the cut in hours the company established about a year after I worked there. Floor sets were required on holidays which was inconvenient. Raises are almost impossible to receive. Mystery shoppers come once a month with no notice which was extremely dreadful. Management and district managers were great.
Overall a great company, with strong values that ensure the customer 100% satisfaction.
Sales Support Manager (Current Employee) – Atlanta, GA – March 9, 2016
The company as a whole Is a Company that Stands behind its products and It also ensures an Unconditional Standard that allows its customers flexibility upon purchasing the product and anytime thereafter
Customer Service Asst. Mgr, Returns Dept Mgr (Former Employee) – Portland, OR – August 5, 2013
I was the 8th employee hired. The company grew in leaps and bounds. The Swedish design was primary colored eye candy and the offices were modern in a turn of the century Bicycle Factory building. The owners were very caring individuals and wanted to share their great success with the employees who helped make it a success. The health and child care benefits were very generous.
there was never a lack of growth in the company, the growing ranks of employees meant some of the earlier camaraderie to make things work was lost
Sales Lead (Former Employee) – San Jose, CA – November 2, 2015
Management needs work and so does customer service. The staff, sales leads included, are immature, very cliquey and similar to high school mean girls. They're constantly on their phones or rapping songs or talking about who they're currently dating. The customers that shop there are overall great, understanding, patient.
SALES LEAD (Current Employee) – phipps plaza – November 12, 2015
Verified that information in the computer system was up-to-date and accurate. Eliminated outdated records by sending the records to be scanned. Verified and logged in deadlines for responding to daily inquiries. Developed and created a more effective filing system to accelerate paperwork processing. Successfully established effective systems for record retention by creating database for daily correspondence tracking.
Sales Associate (Former Employee) – Santa Clara, CA – October 2, 2015
Easygoing place to work for not always all about the sales but about the productivity and upkeep of the store. Good and clear guidelines. Most colleagues were patient enough to show step by step instructions if something was unclear. Decent amount of work to do, not too overwhelming. There was always something to do at work.
Paid sick leave, and chances to move up in the company
No flexibility with school hours and not honorable of a person's availability, not a professional work enviornment
Sales Leader (Current Employee) – N/A – March 16, 2015
I have been with Hanna Andersson for over a year in the retail division. There is no reason to sugar code this job. They start you out as a sale associate for a few pennies above minimum wage. They want you to work 12-18 hours and be available 7 days a week for opening and closing shifts. This is 100% unrealistic. Typically, the sale associates will be college students looking for part time work.
Now, lets say you are actually looking for a real job. Well, enjoy hustling to get more than 18 hours. After you start averaging out 18 hours a week, don't be surprised if your manager schedules you for less than 12 hours one week to put your average back down.
Okay, so being a sale associate does not work and you decided to move up... Well the next step in your luxurious career will be as a Sales Leader. You are NOT manager, as you will be reminded from your DM and store manager... despite having duties and the responsibilities of a manager. You will get a dollar bump in wage and about 100x more the responsibilities. However, you now work 18-29 hours in a week. Management goes out of his/her way to make sure you are under 32 hours as a Sale Leaders because that would mean they would have to pay you health benefits.
If you are lucky enough to work up to 32 hours a week, and qualify for Hanna Andersson's horrible benefit package, then congrats! You are officially stuck in a dead end position where you can move up to maybe one day manage your own store in some amazing mall in who-cares, USA.
This job/type of work is good for a few types of people. I would not trust management,more... as most of them are corporate yes men. Do not work there with hopes of getting a corporate job as they are extremely exclusive.
Retail is truly easy to work, essentially as long as you are a moderately intelligent and personable human-being, you will find success. But otherwise, it truly is a horrible and disgusting place to work.less
paid time off (for management only)
healthcare, pay, hours, customers, pay holiday for management only
Sales Leader (Former Employee) – Bellevue, WA – June 21, 2015
All tiers of management, from store level all the way to top of the company, genuinely care about their employees. Company is family friendly to work for. Managers were always more than willing to work around my family's schedule.