Cashier/Customer Service (Former Employee) – Upstate NY – January 4, 2017
Employees are generally treated kindly and respectfully. Flexibility in scheduling seems good. Like most retail employers, most benefits are provided only for full-time employees and starting pay for hourly-pay employees is largely in the range of $9 to $10.50/hr. There is some sick and holiday pay, even for new employees. A minus is that unlike some retail employers, there is no employee shopping discount. One positive that seems rare among many corporations is that Hannaford seems to truly care about the needs of both its employees and its customers and, unlike most other grocery retailers, it normally doesn't use marketing tricks or gimmicks. Opportunity for department or geographic relocation is good. Over all, Hannaford is a good place to work.
An over all respect and concern for employees, company ethics, flexible scheduling, transfer opportunities
Everyone there is great to work with. The management is considerate and coworkers are a delight. The work is intellectually challenging and keeps you going, going, going. There are plenty of opportunities to move up, as well as great pay raises within the first year you work there. There's lots of room to grow.
Great Management, Good working enviorment, Occassional free food, Good pay
Night Shift Associate (Former Employee) – Brattleboro, VT – November 14, 2016
Went to work around 9:00pm at night and stocked shelves until 7:00am in the morning. The job became very repetitive and the adjustment of working nights really took a toll on me. I did enjoy the other employees I worked with but most of the time you worked most the night without really talking to others. Great company but the position was just not for me.
Able to work alone most shifts, good benefits, had the daytime to handle anything I needed to handle
Had to adjust to working night shifts, pay could have been better, not a lot of interaction with co workers
Maintenance associate (Former Employee) – Damariscotta, ME – February 1, 2017
It was very physical work,which was both good and bad. I started part-time, and later became full time. Management treated me very well, but my options within the company were limited. I have made lasting frienships with fellow employees, and I take pride that I did my job well.
Co-workers, exercise, benefits for full-time
Public restrooms, sometimes too exhausting, not a regular schedule.
Cashier (Former Employee) – Keene, NH – February 16, 2017
I learned that this is a fast paced and fun place to work. The team and the customers are friendly and I was always busy helping someone. The management were helpful and always around when I had questions. They are very understanding and quick to give praise or helpful tips.
Night Stocker (Former Employee) – Brunswick, ME – February 16, 2017
Very quick pace, management is always very happy to have the few people that they do, very fun place to work at, and always wanted to be at work. They have high expectations that you have to work very hard to to reach but can always have room to make them. Very productive.
Free lunches, buy you all kinds of different foods and drinks.
Cashier/Customer Service (Former Employee) – Alton, NH – February 15, 2017
They work with you and your schedule. You get a pay raise every six months based of an evaluation. The employees are great to work with and the employers treat their employees with respect. Always a chance to advance.
Service Leader (Former Employee) – Old Town, ME – August 16, 2016
Being employed at Hannaford was a wonderful 3 years. I gained unmeasurable amounts of knowledge while working there. Hannaford as a company constantly praises those who provide exceptional customer service and let them know they are an asset to the store as a whole. The management at the Old Town Hannaford is remarkable and are confident leaders who you feel comfortable around.
Cashier/Bagger (Former Employee) – Sanford, ME – September 24, 2016
Working at Hannaford was stressful to me with customers, and coworkers, i always managed to keep a smile on my face to get through a day of work. Hannafords maintenance of hannaford was really intimidating there was no funny business or even joking around everyone there seemed to love their jobs.
Can be stressful, corporate continues to take time away
Manager of Customer Service (Current Employee) – West Lebanon, NH – October 2, 2016
Basic grocery store work, however, when "cuts" need made they consistently hammer down on labor at the store level. Continue to create corporate positions, such as "field merchandisers," and then wonder why time needs cut at the end of the year.
Overnight Stocker (Former Employee) – Clinton, MA – December 22, 2016
well my shift would be 9pm-530amish, but i would come in an hour early to get ahead start on separating the load for the rest of the crew, That was a responsibility of mine. I learned leadership. Management never went out of their way to make sure associates were content and had no issues. Coworkers always came to me on issues instead of management due to no confidence. The job itself was simple and great but poor management/ double standards/ low morale made it hard to get motivated. Making associates laugh/relaxed and going home after a hard nights work
Deli associate (Former Employee) – Biddeford, ME – January 9, 2017
Higher-ups in management are good with working with students, making sure they can balance work and education. A typical day at work involves stocking, cleaning, and interacting with customers in a fast-paced environment. Coworkers tend to be pleasant, and help each other get through department tasks while managing customer flow. Management is detached at times and does not always make sure employees are able to complete all work on time. Managing customer service and department tasks (i.e. cleaning, restocking, etc) is the hardest part of the job. The most enjoyable part is interacting with regular customers.
Customer service representative (Former Employee) – Essex Junction, VT – January 28, 2017
A typical day at Hannaford for a customer service representative is running around helping both associates and customers solve problems. I learned how handle bad situations where customers are complaining or upset. The hardest part of the job is having to deal with upset / distraught people. The most enjoyable part of the job was the regular/ nice customers that make your day just a little better. Also, having wonderful co-workers is a plus. As for management, the current customer service manager at this Hannaford did not manage the employees well. Unfortunately, the work environment was very unorganized, and messy.
Front End Sales Associate (Current Employee) – Waterville, ME – February 27, 2016
While I enjoy my time at Hannaford's its a job vert limited by nature. There's little to no chances to move up in the career ladder and full-time positions are nearly impossible to come by. Unstable work hours and little to no raises leave me wanting more from my job.
Many of the people who work here are students, ranging from high school to college, with several older associates mixed in. There's no delegation between age groups(i.e. younger associates also have changes to achieve leadership positions just as older, more experienced associates).
The most enjoyable part of the job is the customer service. Handling and dealing with individual customers with the chance to improve their day, mood, opinion on the store or even their life is what keeps me from leaving right away. Unforunately we're still very limited in assisting customers in a more hands on way by the regulations and rules of the business.
Fair breaks and lunches, excellent customer service interation
Very limited raises, strict regulations, unstable hours, little to no job stability, few holidays