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Harbor Freight Tools USA, Inc.
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414 reviews

Harbor Freight Tools USA, Inc. Employer Reviews

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Fun retail place
Pricing Coordinator (Former Employee), Appleton, WIApril 6, 2014
Pros: travel
Cons: long hours
Retail is never really fun but I always had fun. Had several opportunities to travel to help open other stores. Was fun to travel for free.
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Fast, Hard work with a mass amount of Customers.
Cashier/ Sales Associate/ Warehouse (Current Employee), Pasadena, CAApril 6, 2014
A typical day contained tending to customers on the floor and at the registers. Constant maintenance of isles. Carrying out large boxes of merchandise. Management was decent. Provided all the help needed if asked but sometimes where hard to find. Hardest part of the job would be keeping the customers in line happy and getting them through without hassle. – more... The most enjoyable part of the job would be making peoples day and offering your assistance and knowledge as best as possible. – less
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Its a fun enviroment, management is very humble an caring.
Customer Service Representative/Sales (Current Employee), Gastonia, NCApril 1, 2014
Pros: people are friendly and helpful.
Cons: theres some gossip but avoid it, its everywhere nothing unusual
Its an overall great job, but it does have its ups and downs about it. Nothing thats really too serious..
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Ok to work for
Warehouse associate / Floor Stocker (Former Employee), Albuquerque, NMMarch 30, 2014
Work hrs differ from day to day. Co workers are good to work with.
A lot of lifting and moving inventory from one place to the sales floor. You will be tired at the end of shift that is for sure.
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They paid okay and offered full time.
Cashier (Former Employee), Wyoming, MIMarch 29, 2014
I fee like if I was not working full time, I probably would not have stayed here as long as I did. The pay was nice, but management was terrible. It's not a good feeling knowing that you are smarter than the person who is in charge of you.
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Knee pads=success
Warehouse/Stocker/Slave (Current Employee), LaVale, MDMarch 29, 2014
Pros: schedule flexibility, pto.
Cons: everything else.
I work at a new store. At first I loved it, but it gets worse everyday. Management is a joke. None of them get along, and none of them do anything. They sit in the office and play on the computer acting like they do something. My co-workers are mostly burnouts that don't know a socket from the pipe they hit before work. The few people that do bust their – more... chops to get things done get no recognition, however, the brown nosers do. Hours are constantly taken from the hard working employees and given to the brown nosers. – less
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worst retail job ever
Sales Associate (Former Employee), Phoenix, AZMarch 28, 2014
Pros: opportunity to learn about tools and advancement is possible
Cons: upset clientele
This company sales the cheapest tools and some neat products, but you will get what you pay for. As an employee you encounter some very strange customers and about half of the clientele is upset about the quality of the tools but keep coming back for the prices. No amount of good customer service will change this cycle.
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Great coworkers, hard work.
Sales Associate (Current Employee), Lilburn, Ga.March 26, 2014
Great boss, lots of hard work. The pay is notoriously low unless you make management.
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Not a good place to work very stressful bad management
Cashier (Former Employee), San jose caMarch 23, 2014
Pros: accumulated sick hour every pay check, extra money for selling inside track, extended protection plans
Cons: no appreciation, bad management, stressful not worth the pay
I worked as a cashier out of all employee positions the cashier has it the worse. Crazy hours. Management was a joke Spent most of there time in the office pretending to work. very very lazy. No appreciation what so ever. I would rather spend 8 hours a day collecting cans for income then to work there ever again.
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Harbor Freight tools
Interim Warehouse Supervisor (Current Employee), Tallahassee, FLMarch 22, 2014
Pros: company provided pto and sick time from hire date for all employees
Cons: understaffedd, cluttered work areas
This is a great company providing great products, however the management in store leaves something to be desired. No loyalty to the store with little follow through by store manager. Asst Managers are conscientious however no loyalty to manager. I enjoy my coworkers. The atmosphere is fast paced and fun. I am glad to have worked here but feel that my – more... advancement would only cause me undo hardship. – less
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WORST WORK PLACE EVER!!!
head pricing coordinator (Former Employee), santa feMarch 21, 2014
Pros: co-workers were cool to worl with. vacation and sick time benefits are good.
Cons: everything except for the pros.
Management was horrible!! Hours were cut all the time!! Never enough hours to do my job cause I was always filling in for the cashier job, so my job never got done, so safe to say I got in trouble. No leadership from management!! Went to them several times for help with nothing given in return. No job training what so ever!! Co-workers were cool, got – more... along with several of them very well. I would think long and hard before taking a job for this company. – less
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Great benefits but poor managment
Front End Manager (Current Employee), Lufkin, TXMarch 20, 2014
HFT is a great company to work for and offers great benefits. There are opportunities for advancement. The management at the store level needed a lot of work however.
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Keeps everyone busy
Pricing Coordinator and Cashier (Former Employee), Round Lake Beach, ILMarch 20, 2014
Pros: there were some nice people that i worked with.
Cons: store manager was rude all the time.
At first the job was fast paced and an enjoyable environment. The store was new to the area so we needed to start from the bottom and set up the whole store. We got a lot of hours and really liked that because the paycheck was pretty good. Towards the end of my employment I hardly worked at all, about 4 hours in one month. The store manager picked favorites – more... and gave a lot of hours to new employees. – less
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customer service
Assitant Head Cashier (Former Employee), Lufkin, TXMarch 19, 2014
Loved the customer that came in. Fast pace. Learning about the tools. Sold replacement plans on tools.
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The people are better than the environment.
Sales Associate (Former Employee), El Paso, TXMarch 18, 2014
Definitely one of the worst employment ive held. Management is very unorganized, Hours are unstable. Other employees are awesome people to work with most of the time.
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Average
Cashier (Current Employee), Hempstead, NYMarch 17, 2014
Typical Day is routine
Learned nothing out of the ordinary
Management is ok
co-workers are ok We get along well
hardest part of the job is dealing with customers
most enjoyable part of the job is Helping customers
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Productive workplace
Stocker (Current Employee), Parma Heights, OHMarch 15, 2014
The hardest part of the job would have to be bending and lifting
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unorganized and little communication
cashirr (Former Employee), temple txMarch 14, 2014
Pros: long breaks, pays alright
Cons: short shifts, unorganized, messy
Only worked less 2 weeks. Warehouse was oved stocked and very unorganized. Things misplaced a lot or buried. Running register wasn't bad but asking EVERY customer for phone number and to sign up for mailing list gets old fast. Its a small town almost everyone I had come through was in system or wwas tired of waiting in line. A simple transaction for – more... o e item would take 4 minutes with all the questions. A lot of multitasking gets confusing at times. trying to locate items for customers when u have a customer at every isle asking for help. – less
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productive
Sales Associate/Stocker (Current Employee), Goodyear, AZMarch 14, 2014
theres was always a sence of urgency which became over indulgent at times
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Fun, laid back, enjoying environment.
Head Cashier (Former Employee), Henrietta, NYMarch 12, 2014
Harbor Freight was by far the best job I have ever had. The environment was enjoyable to come to, everyday I woke up wanting to go to work. I loved my job and what I did. The most enjoyable part was interacting with the customers and my co-workers all got along.

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