SALES ASSOCIATE (Current Employee) – Christiansburg, va – December 19, 2017
co-workers are nice, management a hit or miss. most of the time they just walk around pretending to work or acting like a guard. also stress on getting metrics is absurdly high.
that commission bonus for itc/esp sales they say is a benefit is bull as selling them is MANDATORY, as if the store doesn't meet expectations the store entirely may get demmerited. most possibly in year raises being small to nill.
free lunch on parking lot week ends, paid holiday off on thanksgiving and christmas
The local management team is wonderful, but corporate runs us on a skeleton crew despite meeting all of our requirements. It is required to get sales of the coupon book and to have sales for the extended warranty. I get an average of 10 hours per week. That being said the crew we work with does quite well.
filling, runner, caller, stocking customer service (Former Employee) – West Allis, WI – September 17, 2017
Working at harbor frieght was not a good position for me, I was placed in the warehouse where the boxes were way too heavy for a female. I only got paid a little over minimum wage., And their were not any room for advancement.
Customer Service Representative (Former Employee) – Dover, DE – August 28, 2017
A typical day at work was when there was a parking lot sales event and not enough employees to cover. I learned how to do the cycle count for the store and how to work the warehouse. Over all the management team was awesome and also there to help you learn and grow in the company.
Assistant Head Cashier (Former Employee) – Clifton, NJ – June 1, 2017
When I worked for Harbor Freight Tools in Clifton it wasn't very safe. They didn't have security or cameras so thieves would run in and out of the store. When they did eventually get cameras it wasn't for the thieves they were for the staff instead.
Assistant Sore Manager / Merchandise Coordinator (Former Employee) – Boaz, AL – February 11, 2016
Corporate management needs a back bone, there is no clear direction, you are asked to do things exactly like SOP, then next week they tell you its wrong and write you up, then you fix things, and the next week they change there mind again, the communication between senior management and store management is terrible.
great team, attainable sales goals, free lunches during sales events
productive you learn a lot about tools working there but not too exciting
Sales Associate/Cashier/Customer Service (Current Employee) – North Bergen, NJ – October 1, 2014
my job we are low on workers and all of our co-workers try our hardest but if we do a mistake we get yelled that like missing one item or forgetting something and i don't like that kind of environment we are humans we are trying our best and we are low on workers as well and to be pushed around doing all we can with short staff is not right but the best part about working there is a couple of managers who makes the day really good and makes us laugh all of my co workers are friendly as well and that's what i like about this place.
Sales Associate (Current Employee) – San Diego, CA – April 30, 2014
Great environment to work in, everyone is very nice and friendly. Great way to meet new people and network while working on the register. Getting to learn more about tools is always a good thing to know. Hardest part and most stressful is trying achieve unrealistic goals set by management.