Hard Rock Cafe Employer Reviews

I would go straight to my hostess stand. Make sure everything was clean and properly presented. Made sure our guests were happy and had everything they needed. Told them about our memorabilia.
I would wash all the drink and dinner menus by the end of the night.

I leared to work hard, be patient and found out what great customer service is and what – more...  it means to a restaurant.

My co-workers were often had a lot of personal drama going on, but besides from that we all got a long quite well.

The hardest part was when we had a 3 hours waiting list and celebrities and Hard Rock members would walk in - they would have priority seating, which led to some very unhappy guests in the waiting line which we couldn't do much about since they do not give out free drinks etc. – less

Some policies & procedures were uncommon, but in the BIG PICTURE OF THINGS, it made me a more refined & overall, a more POLISHED Bartender. I use to have to take 16 Pour Tests a day (8 left & 8 right) From 1/4oz to 2oz! But now, I have a GREAT POUR, and I'm thankful for that