Pros: cafeteria, modern hotel, good benefits, lively area to work in downtown
Cons: cafeteria food (sometimes)
If you have a lot of energy and can keep up with the fun and upbeat employees, then this is perfect for you. Definitely my favorite job I've ever had. Work days are typically busy for the most part. Hard Rock is a 420 room property so staying busy is normal. I learned the Aloha software system and had more access to the OPERA system and functions than my previous employer. I also learned how to develop one of a kind customer service skills with the techniques our management implemented on us. Our management team was awesome! Definitely treated us with respect and would help us out with any situation when needed. My co-workers are just as amazing. We have hundreds of employees but somehow almost everyone knows everyone by name. The hardest part about this job was enduring the slow period when hours would get cut. Luckily, our slow period was only for about two months. Learning the culture behind the name, "Hard Rock" and what it stands for is the most enjoyable part. I gained an abundant amount of knowledge about music and its history.