Find companies:
Hard Rock Hotel San Diego
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
3 reviews

Hard Rock Hotel San Diego Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Hard Rock Lifestyle
Guest Service Agent/Concierge (Former Employee), San Diego, CANovember 7, 2014
Pros: cafeteria, modern hotel, good benefits, lively area to work in downtown
Cons: cafeteria food (sometimes)
If you have a lot of energy and can keep up with the fun and upbeat employees, then this is perfect for you. Definitely my favorite job I've ever had. Work days are typically busy for the most part. Hard – more... Rock is a 420 room property so staying busy is normal. I learned the Aloha software system and had more access to the OPERA system and functions than my previous employer. I also learned how to develop one of a kind customer service skills with the techniques our management implemented on us. Our management team was awesome! Definitely treated us with respect and would help us out with any situation when needed. My co-workers are just as amazing. We have hundreds of employees but somehow almost everyone knows everyone by name. The hardest part about this job was enduring the slow period when hours would get cut. Luckily, our slow period was only for about two months. Learning the culture behind the name, "Hard Rock" and what it stands for is the most enjoyable part. I gained an abundant amount of knowledge about music and its history. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
NIce place to work, emphasizes on being yourself
Front Desk Associate (Former Employee), San Diego, CAOctober 6, 2012
Pros: food provided in break room, discount on hotel rooms
Cons: highly intoxicated guests, communication throughout different departments
Typical day involves checking in/out and interacting with around 200 people a day. Managers were very nice. co-workers were supportive. hardest part of my job was dealing with all the intoxicated guests coming from the hotel club/bars. most enjoyable part of my job was working with my co-workers and creating great experiences for hotel guests.