Busser/Host (Former Employee) – Atlanta, GA – June 27, 2014
Hard Rock has a steady flow of customers. It is fast paced and in my position there was a lot of work to be done. I learned how to operate in a restaurant environment and move quickly to clear tables to the dishwasher. I love what Hard Rock stands for which is equality and serve all. The memorabilia on the wall is beautiful to look at and most importantly I found a momentum I could work in everyday and produce a top performance. An important part was that I was always able to take care of myself. I worked closely with my team and together we worked hard and it paid off greatly. I would love to explore more Hard Rock locations and have different experiences with the company.
Everything from management to service is based on excellence, everyone is there for complete guest satisfaction. The managers, supervisors and other staff are not only colleagues but friends. The place is home of fun and rock & roll.
Fun, and always different, with different people, and different singers
Casino Attendant (Former Employee) – Catoosa, OK – July 21, 2016
Hard Rock was a nice place to work for, there was always something different going on, always dealing with different people. A typical day was busy, lots of people, what I learned was operating new equip., and noticed how management, knew what needed cleaned, and knew the rules and regulations very well. The co-workers, were very nice, and very helpful, very easy to get along with. There were not any difficult job issues. The most enjoyable part of the job, was learning more about the job, and learning what, or who was coming to the Joint, performing, and or singing, Watching people with their actions, when they win.
Having the ability to see, minutes plus, a free concert.
Fun atmosphere, great benefits, and alot of oppurtunity of growth within the company
Bartender (Former Employee) – Tampa, FL – July 7, 2016
Overall, I really enjoyed working at the Hard Rock Casino. Like every company it had its ups and downs but for the most part a lot of pros. The company itself was huge therefore the opportunity there was great! You were also offered a lot of benefits such as medical, dental, health, and also free meals in the EDR (employee dining room) during each shift.
Energetic atmosphere with great guests interactions
Server (Current Employee) – Atlanta, GA – June 23, 2016
Fast pace environment with hard work and some fun. Co- workers are great and we engage a lot of team work. A typical day of work involve interacting with different type of people from all over the word. i learned how to work and deal different people with different personalities. What i enjoy the most about my job is watching people enjoy themselves and enjoy the atmosphere.
Casino Service Representative (Former Employee) – Catoosa, OK – June 22, 2016
I would work there again. Very structured company and feels like family. I loved being a place where I could socialize with guest and you always have something to do. Very fast paced at times but is fun and your always learning something new. Working for a casino is a one of a kind job.
Cocktail Server (Former Employee) – Tampa, FL – June 20, 2016
the company does not care about your life outside of work.no matter what the occasion; school, kids, health issues weather...you need to be at work no excuses. although, the money is great and the employee relationships can be amazing!
retail/customer service (Former Employee) – Las Vegas, NV – June 11, 2016
the hard rock hotel treats all of their employees like family,everyone is friendly. management are pretty fair i have seen them give people so many chances. the hardest part of the job was having to work with employees who didn't respect each other. sometimes employees would show up really late or call in and they took advantage of me because i was new. also i would be careful not to use bathroom that aren't for employees one time i went to the bathroom after lunch and i was accused of smoking weed in the bathroom i was pulled out of work to get drug tested i was suspended for two weeks we i returned my test showed i had smoked no weed i got no apology and i was treated as if it was my fault however i loved the hard rock hotel it was a great experience and i would work there all over again if i had the chance.
Server (Current Employee) – Baltimore, MD – June 7, 2016
Working at Hard Rock has taught me how to keep my composure even when things are happening outside of my control. Being attentive and building rapport with my tables is vital to my success as a server. The most enjoyable part of my job is knowing my guests are leaving happy because they just received great food and service.
Meeting new people, the food is fantastic, the money is great!
Servy (Former Employee) – Las Vegas, NV – June 2, 2016
When I first started there was rumors everywhere about servers stealing cash tips. Never caught anyone myself but starts hostile. Front of the house managers were awful. Hired as a server some nights forced to be a busser or runner. Several employees quit or transferred cause of this. Other than Friday and Saturday the other nights you may not have a busser, runner or hostess. Management is extremely lazy and when booked conventions in house or concerts management does nothing to get room filled
Buffet Line Cook/ Banquet cook/job coach (Current Employee) – Northfield, OH – May 28, 2016
an average day at work starts at about 730 i go in set up my line or station the line is to be set at 1045 because the buffet open up at 1100 in the morning.. some days i will be on prep in the back of the house which includes daily items needed for the buffet on second shift
cook new foods fun at work trying news things
management is not always on the same page when it comes to communication
Best place to get into the Hospitality Industry. Fast paced and for sure you will always be busy, but at the same time is fun and the level of satisfaction at the end of the day of work is just amazing. Been able to use that platform to help and serve others is even greater. A great place to learn about Customer Service and Philanthropy.
Long hours of work taking time away from the family