Busser/Host (Former Employee) – Atlanta, GA – June 27, 2014
Hard Rock has a steady flow of customers. It is fast paced and in my position there was a lot of work to be done. I learned how to operate in a restaurant environment and move quickly to clear tables to the dishwasher. I love what Hard Rock stands for which is equality and serve all. The memorabilia on the wall is beautiful to look at and most importantly I found a momentum I could work in everyday and produce a top performance. An important part was that I was always able to take care of myself. I worked closely with my team and together we worked hard and it paid off greatly. I would love to explore more Hard Rock locations and have different experiences with the company.
Promotions Supervisor (Former Employee) – Biloxi, MS – July 20, 2017
I would only recommend this job to someone with no family. One good thing is that they do have annual employee recognition. But no one should ever work in their disorganized and unprofessional promotions department.
Table Games Floor Manager (Pit Boss) (Former Employee) – Biloxi, MS – July 20, 2017
With any employer, they control your destiny. You could be a model employee that gave his/her blood, sweat, and tears for a company that could eliminate you tomorrow. That is the risk that employees take when working for someone else. There's no seniority at Hard Rock Biloxi. Everyone is equal. All is one! Nothing changes unless it directly affects upper management. The current ownership is sucking the place dry for all it's worth. It's sad and frustrating. This place has some amazing potential and it gets cast aside.
Productive and complete randomness to always look forward to
Guest Service Agent (Current Employee) – Tulsa, OK – July 20, 2017
Log in and immediately start taking calls. Learned how to make hotel reservations and sell concert tickets Great Management Friendly Co-Workers Easy Job to do Hardest part would be having to deal with angry callers
Dishwasher (Former Employee) – Los Angeles, CA – July 19, 2017
I really enjoyed my time at the Hard Rock Cafe. The energy was always positive and all of my co-workers were awesome team members. I learned a lot enjoyed working with and meeting different people of different cultures. Management was on point and very resourceful.
Guest Services (Former Employee) – San Diego, CA – July 14, 2017
I loved worked at the Hard Rock! I mean it's the Hard Rock! The pay is pennies and they do not provide parking for employees. I paid $130 a month for parking to come to work. I understand I work DT SD. The managers are always there to help YOU but some of the employees are worthless and they don't do much about it. The insurance was great to have.
Great working environment. Hard rock cafe is very organized.
Server (Current Employee) – Myrtle Beach, SC – July 13, 2017
I have been working at the Hard rock cafe as a server for a little over 2 months it has been a bit challenging but as time progresses it has gotten better, the establishment is very profound and organized and I like that about them.
Shifts are flexible, an employee is able to work more shifts than schedule or not work a shift if they are unable
No breaks are given unless doing a double, working as a server it's not always busy so therefore no tips.
a mixed cultural workplace with very professional collegues
Line Cook (Former Employee) – Washington, DC – July 12, 2017
a buzz bee place , responsible for prepping ingredients and assembling dishes according to restaurant recipes and specifications. Cook menu items in cooperation with the rest of the kitchen staff , answer, report and follow executive or sous chef's instructions. Learned to work with different nationalities and mixed cultures while maintaining a professional perspective in work. The management was very helpful in terms of well rounded training and instructions on our daily tasks. A wholesome workplace with loud and energetic guests makes me say that this was so far the best experience in a workplace, with the whole team of staffs working accordingly to their assigned tasks and everybody is willing to help. the hardest part of the job is bulk orders and preparation of food in the menu which needs focus and attention always not to make any mistake, overall pressure . The most enjoyable part of the job is when i got commended by our supervisor on a job well done.
Over the years Hard Rock has changed. New owners making change that will create a less productive company. Employees have no say in coming changes. The company culture changing from "Love all Serve all".
Retail Trainer (Former Employee) – Phoenix, AZ – July 11, 2017
I love the fact that no matter where I moved to, if there was a Hard Rock there, they were willing to transfer me. I was at the San Diego, Las Vegas and Phoenix locations. The money could have been better, and they didn't offer benefits. Retail aspect was fun. I enjoyed the product. Sometimes there were long hours, and late nights. Overall though I enjoyed it.
Pit Ambassador (Former Employee) – Las Vegas, NV – July 10, 2017
It was very fun to work here. The Hard Rock employees are like family. I learned so many different job skills working here, because they let you transfer to different departments. The hardest part about the Pit job was when I was scheduled alone on busy weekend nights. The most enjoyable part of this job was getting to know the different people who visited and the people who worked there, like I said it was like a big huge family. It's been 5 yrs since I've worked there and still consider them as family. I had awesome health benefits and they had great employee dining room.
Retail Clerk (Former Employee) – San Antonio, TX – July 10, 2017
If you are looking into working at a Hard Rock Cafe then be prepared the constantly ask, what? It is a loud working environment but lots of fun if you don't mind that kind of thing. Busy, busy, busy is how you are working here but the time does fly by
The environment is usually face-paced, especially since we were understaffed in the retail environment. Almost all employees got along exceptionally well. The only downside were the horrible guests who talked down to us employees because they are upset and feel as if they own the casino and everyone who works in it.
Benefits, Free lunches with healthy and different kinds of food, computers in break area
Bartender (Former Employee) – Catoosa, OK – July 5, 2017
I worked there for 8 years. Started with washing dishes when i was 18 and went to barbecuing when i turned 21 and 6 months later I was a bartender. I got to k ow a lot of people there and made a lot of friends. I made good money and got to bartend a lot of the concerts
Work with friends and meet alot of people.
Some5imes we would have to work through our breaks because it was busy.
STEWARD/DISHWASHER (Former Employee) – Las Vegas, NV – July 4, 2017
Hard Rock Hotel is a great place to work. The full time benefits are good as well as work hours and pay. The only had issues with was management in my department due too most of the time, we are short handed in busy days due to people quitting and management unable to find potential employees in time for big events. Most superiors are friendly and understanding but no all. Overall, would recommend working there.
Free lunch with paid breaks, superiors are understanding and approachable, open door policy.
Give you full time hours without full time benefits, demanding job.