Host/Server (Former Employee) – Tumon, GU – December 14, 2013
A typical work day at the Hard Rock Cafe Guam is a day unlike any other. Everyday is full of excitement and unexpected difficulties that are overcome with the help of your "family" (coworkers and managers). I had learned that there is no other place that you can work and become so comfortable the minute you start there the staff and management are welcoming and open. Management there is outstanding. They guide you and show you through trial and error you can become successful at what you do. The hardest part of the job is going home at the end of the day. You cant find any other job that you can have fun and work at the same time. Truly no other place like it. The most enjoyable part f the job is just being able to entertain guests and be surrounded by amazing people everyday.
Amazing staff and management, lenient break times, awesome training seminars.
Bartender / Server (Former Employee) – Las Vegas, NV – January 24, 2017
Too many employees, therefore, not enough hours and/or shifts to go around. Management isn't very professional or as experienced as they should be, therefore, lacking protocol. Despite all of the above, I must admit, it is a fun and exciting place to work. The atmosphere is very casual and friendly and you will meet some nice, generous customers. As far as benefits, holidays, and requested time off, they're very "by the book." So, if you put your time in, they will give several insurance, 401 options and such. Requesting time off and/or having limited or specific availability is okay. They work with you, as long as you communicate your issues. Bonuses and raises or promotions are all politics.
Street Promoter (Former Employee) – Los Angeles, CA – October 30, 2016
Working at the Hard Rock was an amazing experience. The staff was friendly and welcoming. A day in work was fun and energetic, I would go in and do my job and have a great time. My favourite part was walking around the boulevard and meeting new people and talking to them about the restaurant. Speaking different languages helped me out immensely, specially when there would tourist who were lost and in need of guidance. The most difficult part of the job would have to be working in extraneous weather, whether it be in harsh sunlight or cold, windy nights. I had sunburns on my face, neck and arms. This job taught how to step outside of my comfort zone and approach strangers on the street without fear, which I think is a great lesson in being brave. Working here has been a great experience.
Bartender/Waitress (Current Employee) – Pittsburgh, PA – December 10, 2016
Super awesome company to work for! They offer great benefits and have a very strict guidelines so it is very clear what is expected from you. Unfortunately, with our location managers are not properly trained and bully employees and get away with it because there are no consquences for their behavior. They have created a hostile work environment.
health benefits, tuition reimbursement, flexible schedule
Busser/Host (Former Employee) – Nashville, TN – October 24, 2016
There is little I can say about working at Hard Rock that is negative. Management was helpful and flexible, willing to work with my upcoming school schedule. The staff brought the place to life. The servers and bartenders brought personality and flair to the workplace. my only grievance was the pay. getting tipped out instead of an hourly rate was very inconsistent. I much prefer an hourly rate.
hard rock is a cool place to work at, fun environment to work in, nice & friendly staff, cool memorabilia inside as well. wish they hear more of the staff's opinion as opposed to corporate stop by's and judgement calls because at the end of the day the staff ha the work and be there everyday not corporate.
HRC/HRI has been the best employer I have worked for to date. The culture and brand is like no other. The company strives for innovation and is always challenging the staff and management to exceed customer expectations.
I can say this was the best job I've had, they have great benefits and everyone is so friendly whats not to like. The pay is also great and its fair, when I was working their back in 2010 I was making $10hr I wonder what my advancement would have been if I were still working their. Now I work at a not so great job for $10.50hr only 50 cents more and were in 2016. Anyways if I were to get hired their again I would be super happy
Server (Former Employee) – Hollywood, FL – October 27, 2016
you cant be working in a place that you are not happy at all, working for this company was absolutely perfect, I had the chance to know about the rockstar lifestyle, the cultural vibes, and the power of guitar. People treated me like I was home, and welcomed me as family.
Line Cook/Prep Cook (Former Employee) – Yankee Stadium, NY – September 29, 2016
Hard rock was a very serious yet fun place to work. I would suggedtion you apply.If you go to any hard rock cafes in the new York area stay to yourself and don't get involved in the restaurant politics. Good luck!!
Valet (Former Employee) – Catoosa, OK – October 6, 2016
Not very good pay, but very good medical benefits. Must be native american to have any good chances of advancement. Must also be able to stand for eight hours without any problems. Fun staff, and an upbeat work atmosphere.
Server Assistant (Former Employee) – Louisville, KY 40203 – September 19, 2016
The time spent working for this company was fun and fast paced. I have no complaints about this position. Although I was young and the company may have changed since my employment, they had great benefits. One of the only places I have worked that I have heard offering pet insurance.