Productive and fun work enviornment
Assistant Front Office (Current Employee) – Chicago, IL – September 11, 2017
As the Assistant Front Office Manager, I oversee a 15-person team including the
Guest Service Agents, Telephone Operators, Bellmen, Doormen, and Night Auditors. I am also, responsible
for front line operations while promoting customer service and creating guest loyalty. Up-selling guests,
increasing guest satisfaction, and enrolling guests in Hard Rock Rewards.