Harland Clarke Employer Reviews

Harland Clarke makes checks. I ran the shipping and receiving department and maintained my computers. I did not like the way this place was run. I did not get along with my co-workers. They shipped this job to San Antonio.

I love everyone I work with including the director, supervisors and trainers but with all the security rules and "paperless environment" I felt as if the company did not trust the employees enough to have paper, pens, books, etc.

pays wasn't good at all for all the hard work I did
I loved the people I worked with and the co. did treat us good just under paid us

The work done at Harland Clarke is simple, sometimes exausting due to the repetition. Co-workers are friendly and hospitable for the most part. The company also buy food for the employees often. The hardest part of the job is taking pleasure in your work. Since it is an out bound cold call center, there are plenty of unhappy people to speak with. Its – more... easy to manage for a little while, but after a few months or so, it doesn't get easier. – less

Technology challenged as many systems are out-dated and out of support by vendor.

Infrastructure services are out-sourced to a developing country; therefore, language and cultural barriers exist as well as lack of true understanding of out-dated systems.

No training dollars, no advancement

Lack of guidance by the CxO levels

receiving incoming sales and service calls. ability to resolve issues with sales and shipping

I enjoy helping people so it was nice to be able to make sure that the customer got what they wanted. If it was the banks fault or a printing error I would make sure that they were heard and that they got what they wanted in the first place. Customer is always right,

Harland Clarke is a good company. It has many programs that help its employees with work/life balance.

Good place to work, Love my co workers, great benefits. A typical day at work includes lots of outbound calls.

learned project management skills
co-workers were usually fun and interesting
hardest part of the job were hours in some cases
most enjoyable part were the friendships established

Days are routine, but provide a sense of accomplishment. Even in a declining industry, this company finds ways to grow and share with the employees.

Management is very friendly and provides feedback so that everyone can grow together. The team members and management always seem to end up on the same page even if the initial buy-in isn't always smooth.

Hardest – more... part of the job is accepting the changes that come with a dying industry. Attrition and layoffs are rare considering the industry, but with mergers and acquisitions they can happen once every 5 to 10 years.

The most enjoyable part of this job was that I was able to grow at my own pace. Management was very positive in supporting my growth and gave me all of the tools needed to accomplish any task. While I did not always see eye to eye with the leadership on every solution, I was afforded the time to provide my own feedback and felt that I was a part of the family. – less

There was never a dull moment at work. I never had to search for something to do. There was always a constant need to process incoming/outgoing mail. My co-workers were always willing to help and management were superb. The hardest part of the job had to be when our vendors did their pick-up. It can be very chaotic, but with our team it ran as smoothly – more... as possible. I enjoyed the job mainly because management were able to take our suggestions to make our job run smoothly. – less

This is a dying business. They keep reducing staff and spreading the work out to the survivors. They are selling all their real estate and moving the jobs to India. Don't be fooled, there is no big prize for those who stay til the bitter end.

This WAS a good company before 2007 when M&F bought us and Clarke American management took over. The John H. – more... Harland company was a good place to work. – less

I utilized my leadership and problem solving skills at this job. My co-workers were very friendly and easy to get along with on a daily basis.The hardest part of the job was when there was no work to do, time stood still. The most enjoyable part was when there was plenty of work to do and I was able to learn new things and go to other departments to – more... learn other jobs. – less

Learned a lot about checks and the process to order checks. A change for call center enviroments

I learned how a check printing facility operates, while learning many skills.
Promoted to Rush Coordinator
Enjoyed making sure orders were processed in a timely manner.

It was a stress free environment, I really enjoyed working there, The people were easy to get along with. Had the plant not shut down I would still be there.

There is a terrible amount of sexual harrassment, bullying, and discrimination at the Louisville, Ky plant and something needs to be done about it immediatly. It is a terrible place to work because of that. The management and HR does not do anything to stop problems when they are reported so I would never go to them and report anything. The other plants – more... are a great place to work so this does not include the other plants. It is just the Louisville plant that is corrupt because of management and HR. – less

A great company for customer service.
The co workers are great, management is okay. A typical day is to enter into the computer for 8 hours, a lot of overtime was expected.

Calls were heavily monitored for quality control, your time was monitored and scheduled down to the minute. I did not like that but I understood the reason behind it.

Too many duties with no time scheduled to do them. I opted out of this job after three months because I knew I didn't want it full time. So I left this job.

I will not work a call center – more... again. – less