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Harland Clarke
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66 reviews

Harland Clarke Employer Reviews

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Compensation/Benefits
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Typical shipping job.
Forklift operator (Former Employee), Bolingbrook, Il – May 11, 2013
Harland Clarke makes checks. I ran the shipping and receiving department and maintained my computers. I did not like the way this place was run. I did not get along with my co-workers. They shipped this job to San Antonio.
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Good but not excellent employer
Customer Service Specialists I (Current Employee), San Antonio, TX – April 29, 2013
Pros: good benefits
Cons: raises are not adequate
I love everyone I work with including the director, supervisors and trainers but with all the security rules and "paperless environment" I felt as if the company did not trust the employees enough to have paper, pens, books, etc.
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very fun people to work with
Customer sales (Former Employee), New Braunfels, TX – April 28, 2013
Pros: work
Cons: short breaks
pays wasn't good at all for all the hard work I did
I loved the people I worked with and the co. did treat us good just under paid us
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friendly co-workers, but very un-friendly customers. Tight rules and restrictions
Telemarketer (Current Employee), Colorado Springs, CO – April 27, 2013
Pros: free lunches, gift cards, competitions, loose break schedule
Cons: strict rules, sitting all day, unfriendly environment
The work done at Harland Clarke is simple, sometimes exausting due to the repetition. Co-workers are friendly and hospitable for the most part. The company also buy food for the employees often. The hardest part of the job is taking pleasure in your work. Since it is an out bound cold call center, there are plenty of unhappy people to speak with. Its – more... easy to manage for a little while, but after a few months or so, it doesn't get easier. – less
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Not Good
Service Delivery (Former Employee), San Antonio, TX – April 27, 2013
Pros: free coffee
Cons: everything under the sun
Technology challenged as many systems are out-dated and out of support by vendor.

Infrastructure services are out-sourced to a developing country; therefore, language and cultural barriers exist as well as lack of true understanding of out-dated systems.

No training dollars, no advancement

Lack of guidance by the CxO levels
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productive workplace
CSR (Current Employee), New Braunfels, TX – April 22, 2013
Pros: great benefits
Cons: stress
receiving incoming sales and service calls. ability to resolve issues with sales and shipping
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Helped out customers make sure that they got the help that they needed.
Customer Service Representative (Former Employee), Salt Lake City, UT – April 21, 2013
Pros: helping customers
Cons: nothing
I enjoy helping people so it was nice to be able to make sure that the customer got what they wanted. If it was the banks fault or a printing error I would make sure that they were heard and that they got what they wanted in the first place. Customer is always right,
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Good company
Manager (Former Employee), San Antonio – April 12, 2013
Harland Clarke is a good company. It has many programs that help its employees with work/life balance.
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Good place to work
C S & S Marketing Specialist II (Current Employee), Colorado Springs, CO – April 8, 2013
Good place to work, Love my co workers, great benefits. A typical day at work includes lots of outbound calls.
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Fun, productive place, allow one to express their ideas
Manager (Former Employee), San Antonio, TX – April 2, 2013
Pros: tuition reimbursement, 401k, benefits
Cons: long hours
learned project management skills
co-workers were usually fun and interesting
hardest part of the job were hours in some cases
most enjoyable part were the friendships established
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(Good) Opportunities!
Press Team Lead (Former Employee), Jeffersonville, IN – March 30, 2013
Pros: compensation and benefits. great atmosphere.
Cons: dying industry with continuous change.
Days are routine, but provide a sense of accomplishment. Even in a declining industry, this company finds ways to grow and share with the employees.

Management is very friendly and provides feedback so that everyone can grow together. The team members and management always seem to end up on the same page even if the initial buy-in isn't always smooth.

Hardest – more... part of the job is accepting the changes that come with a dying industry. Attrition and layoffs are rare considering the industry, but with mergers and acquisitions they can happen once every 5 to 10 years.

The most enjoyable part of this job was that I was able to grow at my own pace. Management was very positive in supporting my growth and gave me all of the tools needed to accomplish any task. While I did not always see eye to eye with the leadership on every solution, I was afforded the time to provide my own feedback and felt that I was a part of the family. – less
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very productive
Mail Room Clerk (Former Employee), Charlotte, NC – March 26, 2013
There was never a dull moment at work. I never had to search for something to do. There was always a constant need to process incoming/outgoing mail. My co-workers were always willing to help and management were superb. The hardest part of the job had to be when our vendors did their pick-up. It can be very chaotic, but with our team it ran as smoothly – more... as possible. I enjoyed the job mainly because management were able to take our suggestions to make our job run smoothly. – less
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sucks to survive a layoff
Manager (Former Employee), at a Harland location – March 18, 2013
Pros: the pay was good, benefits ok
Cons: no future unless you live in india
This is a dying business. They keep reducing staff and spreading the work out to the survivors. They are selling all their real estate and moving the jobs to India. Don't be fooled, there is no big prize for those who stay til the bitter end.

This WAS a good company before 2007 when M&F bought us and Clarke American management took over. The John H. – more... Harland company was a good place to work. – less
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Fun place to work, I wish the business would have stayed afloat.
Shipping (Former Employee), Hanover, MA – February 27, 2013
Pros: they had alot of family oriented outings.
Cons: the business went under, i would have still been there definitely.
I utilized my leadership and problem solving skills at this job. My co-workers were very friendly and easy to get along with on a daily basis.The hardest part of the job was when there was no work to do, time stood still. The most enjoyable part was when there was plenty of work to do and I was able to learn new things and go to other departments to – more... learn other jobs. – less
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productive company and chance for change
Call Center Representative (Former Employee), San Antonio, TX – February 25, 2013
Learned a lot about checks and the process to order checks. A change for call center enviroments
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Great place to work with advancement
Rush Coordinator (Former Employee), Liverpool, NY – February 20, 2013
Pros: decent pay/ overtime/ advancement opportunities
Cons: closed location.
I learned how a check printing facility operates, while learning many skills.
Promoted to Rush Coordinator
Enjoyed making sure orders were processed in a timely manner.
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Great place to work
Offset Press Operator (Former Employee), Milton, WA – February 7, 2013
Pros: onsite dinner
It was a stress free environment, I really enjoyed working there, The people were easy to get along with. Had the plant not shut down I would still be there.
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The Louisville plant doesn't do anything about sexual harrassment
I have every skill that is available there. (Former Employee), Louisville, Ky – February 2, 2013
Pros: there are no pros at the louisville plant.
Cons: sexual harrassment, bullying, and discrimination.
There is a terrible amount of sexual harrassment, bullying, and discrimination at the Louisville, Ky plant and something needs to be done about it immediatly. It is a terrible place to work because of that. The management and HR does not do anything to stop problems when they are reported so I would never go to them and report anything. The other plants – more... are a great place to work so this does not include the other plants. It is just the Louisville plant that is corrupt because of management and HR. – less
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productive and fair employment
Data entry for business accounts of major banks (Former Employee), Salt Lake City, UT – January 14, 2013
Pros: steady work
Cons: a distance to drive
A great company for customer service.
The co workers are great, management is okay. A typical day is to enter into the computer for 8 hours, a lot of overtime was expected.
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This job was classified as temporary but could become permanent.
Temporary position through Spherion Staffing (Former Employee), Salt Lake City, UT – January 2, 2013
Pros: wage
Cons: schedule confinement
Calls were heavily monitored for quality control, your time was monitored and scheduled down to the minute. I did not like that but I understood the reason behind it.

Too many duties with no time scheduled to do them. I opted out of this job after three months because I knew I didn't want it full time. So I left this job.

I will not work a call center – more... again. – less
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About Harland Clarke

Harland Clarke was formed in 2007 by combining the products and services of Clarke American Corp. and the printed products segment – Read more