Exciting place to work, loved the movies during lunch!
Customer Service Representative (Former Employee) – San Antonio, TX – October 5, 2015
My customers' were in need of the best Telcom benefits, at the best price, and everything set up without a hassle. They were in transition to a new city often times, and could do without any extra complication, or headache.
This was my time to be the Hero. I offered them peace of mind, by guiding them through a, "Virtual Mall of Benefits" as I liked to call it. No pressure, just shop for the best price, easy sign up, payment, and go.
Active listening was a big chunk, of what you have to do to along with discovering personality types. My customers always felt right at home. Workplace culture was so awesome, and upbeat. everyday was like a get together, rather than a job. Co-workers called on you for help, and offered it up in return. We played games together, looked out for each other, and even coached each other's' weaknesses.
While not a hard job, it was most enjoyable because of the community we built.
Movies at Lunch, Great benefits, Advancement Opportunities
Pay was not balanced to the work, Bathroom breaks based on accrued break time