Harleysville Group Employee Reviews

Showing all 29 reviews
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Great Company to work for.
Senior Property Claim Adjuster (Former Employee) –  Nashville, TNMay 3, 2016
Harleysville was a great company to work for and fun. The work load was manageable with little stress. The company was customer focused.
Pros
Good people to work with. Good benefits. Flexible company.
Cons
No advancement
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Summer Office Job
Office Assistant (Former Employee) –  Harleysville, PAApril 6, 2016
Not there long enough to explain. I was going to College at the time. Most of the people there are gone. Filing, Copying, Help with mail. Other Office duties.
Pros
Lunch room, nice building.
Cons
Manager was not any good.
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Fun place toeork.
GBP Production Support & Plan Admin (Current Employee) –  Dublin, OHMarch 11, 2016
A good place to work and learn the things. Senior management is open to to listean the new ideas and implement them if they bring the saving and values to the customer.
Cons
Use of old technologoes
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Great workplace with professional management team
Specialty Property Inland Marine Underwriter (Current Employee) –  Itasca, ILAugust 10, 2015
We are provided with the freedom to work as individuals on a daily basis. There is no micro-management in the workplace. The schedule is very flexible & we have alternate work environment (ability to work remote)
Pros
Flexible / Family Friendly atmosphere
Cons
Compensation package changed once we were purchased
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Producticve professional workplace.
Senior Commercial Underwriter (Current Employee) –  New York, NYJuly 27, 2015
Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company.
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great hours and benfits
Commercial Lines Processor (Current Employee) –  Harleysville, PAJuly 12, 2015
normal 8-4:30 work hours, they host activities for associates and they care about their employees. They are always hiring for new processors and the management team will actually try to get to know their employees.
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Undergoing change
PL Screening Supervisor (Current Employee) –  Home officeJune 30, 2015
Harleysville was acquired by Nationwide almost 3 years ago. We've recently centralized 16 regional offices into 6 go forward locations. As a result of this reorganization, Personal Lines will no longer be at Harleysville, PA.
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A good place to work before Nationwide came in
Commercial Lines Specialist II (Current Employee) –  Harleysville PAJanuary 12, 2015
Pros - Work/Life Balance and the ability to work at home
Cons - Everything else.
Pros
Work/Life Balance. Ability to work at home
Cons
Management
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My Career at Harleysville
P&C Customer Service Rep II (Current Employee) –  Harleysville, PAJanuary 6, 2015
With my time in the Customer Contact Center, I have had considerable professional growth in both time management and communication skills. My position has allowed me to experience many different facets of the company such as project management during my time as the Customer Contact Center SharePoint project lead and new associate training. On multiple occasions I have assisted the department with preparing new associates for their upcoming roles in a call center environment. Thanks to all of these opportunities, I was motivated to vastly expand my knowledge in insurance and of Microsoft products such as Excel, SharePoint, and Visio.
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Senior File Clerk faxing, copying, phones, and data entry.
Senior File Clerk (Former Employee) –  Moorestown, NJJanuary 3, 2015
Fun experiences with learning various Insurance Data and Information.
Pros
Great wage and Benefits
Cons
Mergers closed locations
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Productive and Enjoyable Work Envrionment
Business Analyst & Project Management Associate (Former Employee) –  Harleysville, PAAugust 19, 2014
Working at this company allowed me to discover my broad range of skills and abilities while receiving proper direction and encouragement for productive processes and successful outcomes.
Pros
Positive and Uplifting Relational Environment
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A constant growing company.
Insurance Clerk (Former Employee) –  Marlton, NJJune 30, 2014
A very well managed company, always expanding and always room for advancement within the company.
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Productive Workplace
Commercial Lines Processor (Current Employee) –  Worcester, MA 01608January 14, 2014
Very down to the nitty gritty workplace. Quality is everything.
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Revolving Door - Constant Change
Senior Underwriter (Former Employee) –  Harleysville, PAJanuary 7, 2014
TYPICAL DAY AT WORK:
* Address accounts in date order (Both New & Renewal)
* Concentrate on releasing quotes
* Turn around mid-term change requests with in 2 weeks.
* Meet with Business Development Manager and help her meet
individual agency profit goals

LEARNED LESSONS:
* Respond to agency e-mail &/OR phone calls within 24 hours
* Not all situations can be controlled

MANAGEMENT:
* There were 7 to 8 managers we were responsible to report to
* Line Managers were knowledgeable and very helpful
* Constant change in Management Staff

CO-WORKERS:
* Great Team and very supportive
* Very good underwriting assistance to help us get the job done
* Everyone on our team was dedicated to the over-all success of our
group

HARDEST PART OF THE JOB:
* Constant Change in philosophy and management (High Turnover)
* Trying to get older agents to produce new business opportunities
(Many of these agents were living off their existing book)
* Refocusing on accounts written from one time period to the next

ENJOYABLE PART OF THE JOB:
* Visiting with agents and getting to know them
* Underwriting New Business Accounts
* Praised for reaching or exceeding expectations
Pros
Job recognition
Cons
Turnover in management
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work very hard on your feet all day other than breaks
Mail Clerk (Former Employee) –  Harleysville Insurance CompanyNovember 11, 2013
hardest part of the job on your feet all day other than 2 15 minutes breaks morning and afternoon
Pros
nothing
Cons
nothings
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A Pennsylvania Insurance company
Senior Claims Representative (Former Employee) –  Edina, MNSeptember 17, 2013
Telephone investigation of auto losses, determining liability and resolving claims. It's a demanding job and customers generally start out unhappy. The hardest part of the job was learning that I was paid less than people with the same or less experience or education when the Human Resources manager mistakenly sent out an email listing employee's salaries.
Pros
Good coworkers
Cons
Computerized system to value bodily injury claims.
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Good Place with good people
Senior SQL Server Database .Net Analyst/Developer (Current Employee) –  Harleysville, PASeptember 2, 2013
People are good to work with.
Too much Human Resource involvement.
Alot of red tape now that it merged with Nationwide.
Pros
Good people and flexible work schedule
Cons
Health benefits could be a lot better. Raises are small.
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Insurance at it's best
Bodily Injury/Material Damage Claims Adjuster (Former Employee) –  Worcester, MAAugust 10, 2013
Management recognized talent and drive and helped those to suceed.
Pros
Continuing education
Cons
Cubicles
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*
Commercial Lines Processing Specialist (Current Employee) –  Worcester, MAJuly 8, 2013
Harleysville excellent company, but nationwide has since taken over harleysville
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Outsourced job to India
Senior Programmer/Analyst (Former Employee) –  Harleysville, PAMay 14, 2013
Loved working there. The people were great. They had a snack cart stopping by twice a day and a very nice out side track to walk on during breaks.
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Overall rating

3.9
Based on 29 reviews
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Ratings by category

Work/Life Balance
4.0
Compensation/Benefits
3.6
Job Security/Advancement
3.2
Management
3.4
Culture
3.6