My Career at Harleysville
P&C Customer Service Rep II (Current Employee) – Harleysville, PA – January 6, 2015
With my time in the Customer Contact Center, I have had considerable professional growth in both time management and communication skills. My position has allowed me to experience many different facets of the company such as project management during my time as the Customer Contact Center SharePoint project lead and new associate training. On multiple occasions I have assisted the department with preparing new associates for their upcoming roles in a call center environment. Thanks to all of these opportunities, I was motivated to vastly expand my knowledge in insurance and of Microsoft products such as Excel, SharePoint, and Visio.