Harper loves to talk about innovation, but they're stuck in time right around 1998. Their digital operation is a mess, no thanks to a bad hire at the executive level. The sad part is that there is great opportunity and promise in the publishing space, (yes, even now!) but Harper is so risk averse they can't get out of their own way to try it. Instead there is tons of money being wasted on fruitless marketing and not in redefining the business strategy.